INFINITI OF THOUSAND OAKS

This was my first visit to Infiniti TO. My experience with Brian in service went very smoothly - from scheduling the service appointment to getting the service completled. It was very eff My experience with Brian in service went very smoothly - from scheduling the service appointment to getting the service completled. It was very efficient and fairly priced. A big thanks to Brian for making my service seamless. More

Everyone at Infinite Thousand Oaks are so professional and knowledgeable. Especially my service advisor Brian F. Both my cars are always serviced here because I’m always receiving the highest quality of r and knowledgeable. Especially my service advisor Brian F. Both my cars are always serviced here because I’m always receiving the highest quality of reliable honest service. I won’t ever go anywhere else. More

My experience was very pleasant. Upon arrival the serice agent, Brian was very nice and accomodating. Explained they would need the car most of day. It was in for a recall and 30K se Upon arrival the serice agent, Brian was very nice and accomodating. Explained they would need the car most of day. It was in for a recall and 30K service. The recall was not necessary and everything checked out satisfactory. I would highly recommend your dealership to anyone with an Infinity. During my wait I looked into several options to trade it and purchase another. I truely love the QX50 but to travel 2 hours is a bit far. Thank you to all there who I spoke with! More

Thank you to customer service and Rodney for the work you do on the maintenance of my car do on the maintenance of my car More

Perfect. I had a wonderful experience. Patty was able to get my new tires at an affordable price. I didn't think I was going to use the dealership, but she ma I had a wonderful experience. Patty was able to get my new tires at an affordable price. I didn't think I was going to use the dealership, but she made it a no brainer. More

It was great as usual I had no issues with them at all I would recommend would recommend More

I have dealt with them for years. Always do a good job. I trust them. Always do a good job. I trust them. More

I requested Fabian and ended up with Alba. She didn't seem friendly and warm. While in her office she took and call from another customer and it seemed to me that she was going back and forth She didn't seem friendly and warm. While in her office she took and call from another customer and it seemed to me that she was going back and forth with the customer on the phone. Not professional, instead of taking care of me while I was in her office she decided to pick up the phone and keep me waiting while I heard the entire conversation of her kinda of arguing with a customer in the other end of the phone. More

Exceptional service and attention to details. Fabian addressed all my needs and assured me should there be anything else he could help with he would be available. Fabian addressed all my needs and assured me should there be anything else he could help with he would be available. More

This dealership is efficient, professional, hospitable. Will work with me and resolve whatever vehicle issues I may be having. Alba’s leadership in the service department is outstanding! Will work with me and resolve whatever vehicle issues I may be having. Alba’s leadership in the service department is outstanding! More