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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
627 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 627 reviews
August 31, 2026
How would you rate Patricia Ramirez is who took care of me. I was told when I made the appointment it would take 45mins to an hour and said yes that I'd be staying to wait. To be clear, Patricia was amazin me. I was told when I made the appointment it would take 45mins to an hour and said yes that I'd be staying to wait. To be clear, Patricia was amazing. She checked me in quickly and was very friendly. It ended up taking 2 1/2 hours for my scheduled oil change, tire rotation, and wash. Which was done by Patricia, who was literally running around in the heat to take care of it. I understand you were under staffed, it happens. But the delay ended up effecting my day. If I had known that morning that you were behind I would have rescheduled or been able to make the necessary arrangements on my end. Again Patricia was great and an amazing multitasker. More
by stephstr2000
Verified CustomerEmployees Worked With
Patricia Ramirez is who took care of me.
I was told when I made the appointment it would take 45mins to an hour and said yes that I'd be staying to wait.
To be clear, Patricia was amazing. She checked me in quickly and was very friendly. It ended up taki
August 31, 2026
Patty and all the other service people are so incredibly efficient and kind and wonderful to deal with. They always do an outstanding job. efficient and kind and wonderful to deal with. They always do an outstanding job. More
by bonmot8
August 28, 2026
The service at this dealer cost about 2x the amount of a local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. More
by bruditsky
Employees Worked With
August 28, 2026
I am very happy with the service especially from Alba Ramirez who is a super star Ramirez who is a super star More
by ykopeliovich
Employees Worked With
August 28, 2026
Great service from Dennis O’Brien and the rest of the team. A smooth experience. team. A smooth experience. More
by tgropman
August 27, 2026
They take very good care of me & my car. I have been using this service department exclusively since I bought the car in 2007. It would be accurate to say that I consider Brian, Alba & Julio I have been using this service department exclusively since I bought the car in 2007. It would be accurate to say that I consider Brian, Alba & Julio as friends. Infiniti of Thousand Oaks is absolutely a terrific dealership - this applies to every employee there whom I have contact with over the years!! More
by rokdocnyc
Employees Worked With
Brian Fudenberg
