Julio Ramirez

I am a long time customer of Infinity of Thousand Oaks. I appreciate that I have had the same service person (Alba Ramirez) most of the time. This leads to continuity and familiarity so my needs are Always I appreciate that I have had the same service person (Alba Ramirez) most of the time. This leads to continuity and familiarity so my needs are Always Met! I am a Fan. More

by deandafitness Verified Customer Verified Customer

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Great customer service, explained everything thoroughly and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. More

by CPRSAVVY Verified Customer Verified Customer

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Alba was my service advisor, and she went above and beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicl beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicle much easier to handle. The dealership has provided quick turnaround times and always done its best to help. I truly appreciate Alba and the team! More

by byicortesomar0 Verified Customer Verified Customer

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This dealership is family owned business, their employees take care of you and acknowledged once you arrive to the dealership. Plus to top it off they have amazing home made cookies and coffee. thank you for take care of you and acknowledged once you arrive to the dealership. Plus to top it off they have amazing home made cookies and coffee. thank you for all the hard work! Julio, Brian, Patty Juan the driver. More

by preetial10 Verified Customer Verified Customer

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Alba and the whole team make for a smooth and satisfying experience. We have been customers for decades. experience. We have been customers for decades. More

by KMcG Verified Customer Verified Customer

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Excellent service and friendly people they explain the car problem very accurately. I recommend this dealer car problem very accurately. I recommend this dealer More

by guillermofranco Verified Customer Verified Customer

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I was attended quickly when I pulled up. Everything was sent to me by text so I could see what had been done when my car was ready. What recommendations they had. Great communication Everything was sent to me by text so I could see what had been done when my car was ready. What recommendations they had. Great communication More

by CRISTINA51 Verified Customer Verified Customer

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The BEST! We have purchased 3 Infinity’s from this dealership and I recommend them to everyone. What a pleasure to work with…honest, no haggle, upfront, friend We have purchased 3 Infinity’s from this dealership and I recommend them to everyone. What a pleasure to work with…honest, no haggle, upfront, friendly, not a pressure sale. Makes you want to come back and refer family and friends. How refreshing for a dealership! Cannot say enough about the whole staff. More

by yasminperri Verified Customer Verified Customer

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Patty and all the other service people are so incredibly efficient and kind and wonderful to deal with. They always do an outstanding job. efficient and kind and wonderful to deal with. They always do an outstanding job. More

by bonmot8 Verified Customer Verified Customer

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The service at this dealer cost about 2x the amount of a local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. More

by bruditsky Verified Customer Verified Customer

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