Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Julio Ramirez
Julio Ramirez at INFINITI OF THOUSAND OAKS

Julio Ramirez

Service Manager

INFINITI OF THOUSAND OAKS

3570 Thousand Oaks Blvd
Thousand Oaks, CA 91362

Contact Me
4.9
177 Reviews
4.9

177 Reviews

Write a Review

177 Reviews of Julio Ramirez

November 05, 2026

Dealership Rating
Employee Rating

This was my first time buying from this dealership and they made the process an enjoyable experience. I want to thank the entire team for everything. More

by jorden686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams, Carlos Mancilla, Nicklas Manasarian, Danny Bernstein, Kevin Garcia, Bob Bailey , Christian

Print
Nov 06, 2026

INFINITI OF THOUSAND OAKS responded

Thank you so much for choosing us for your purchase! We’re thrilled to hear that your first experience with our dealership was such an enjoyable one. Brandy, Julio, Carlos, Nicklas, Danny, Kevin, Bob, and Christian all appreciate your kind words and kind star rating. Welcome to the family, and please let us know if you need anything else down the road!

November 02, 2026

Dealership Rating
Employee Rating

Brian consistently provides exceptional service, and I truly appreciate his dedication to ensuring my vehicle remains in excellent working condition. His professionalism, attention to detail, and commitme More

by sandystassart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2026

INFINITI OF THOUSAND OAKS responded

Thank you so much for taking the time to share your feedback! We are thrilled to hear that Brian consistently provides exceptional service and dedication to keeping your vehicle in top condition. We truly appreciate your business and look forward to seeing you again!

November 02, 2026

Dealership Rating
Employee Rating

I had a great experience with the service department at Infiniti of Thousand Oaks. The team was friendly, professional and attentive,and I appreciate the care they took with my vehicle. They went above an More

by Eamoore58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 02, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us such a kind review! We're thrilled to hear that our service department and Julio went above and beyond your expectations. We truly appreciate your trust in us and hope to see you again soon!

October 27, 2026

Dealership Rating
Employee Rating

You folks rotated my tires. Now multiple tires screach when I back up. My breaks r do for a change. You folks can address this then, perhaps, or should I bring the car back no More

by abnormannagain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 27, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for sharing your feedback with us. We take the safety and performance of your vehicle very seriously. Because tire noise or brake squeal requires immediate inspection to ensure everything is operating properly and safely, we strongly recommend bringing your vehicle back in to our service center as soon as possible so our team can diagnose and resolve the issue for you right away. Please give our service team a call directly so we can schedule a priority appointment for you.

October 24, 2026

Dealership Rating
Employee Rating

Alba is always quick to get me going and on my way as well as providing excellent recommendations on current and future services. More

by Ammg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams , Alba Ramirez

Print
Oct 26, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your feedback! We are thrilled to hear that Alba provided excellent recommendations and got you back on the road quickly. We appreciate your business and look forward to seeing you at your next service visit!

October 19, 2026

Dealership Rating
Employee Rating

Service is great very efficient. Very customer oriented. very good consultation understood my service plan delivered to Carr very clean and washed and looking good More

by smkoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alba

Print
Oct 21, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for the fantastic review! We are glad to hear that your consultation went smoothly, your service plan was clearly explained, and your vehicle was returned to you clean and washed. We appreciate your feedback and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 19, 2026

Dealership Rating
Employee Rating

Except for Alba, I was treated very professionally and in a very timely manner. I especially applaud Brian for his very personal attention to my issues. More

by scarle5078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alba- very unprofessional

Print
Oct 21, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your feedback. We are glad to hear that Brian provided you with great, personal attention during your visit. However, we are very sorry to hear about your experience regarding Alba. We hold our team to high standards of professionalism, and we would appreciate the opportunity to learn more about what happened. Please feel free to reach out to our service manager directly so we can address your concerns.

October 17, 2026

Dealership Rating
Employee Rating

brian at thousand oaks infiniti is always amazing and super helpful. you are guaranteed great service and communication when taken care of by him. More

by emma gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 21, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for the fantastic feedback! We are thrilled to hear that Brian consistently provides amazing service and great communication. We truly appreciate your support and look forward to taking care of you during your next visit to INFINITI OF THOUSAND OAKS!

October 15, 2026

Dealership Rating
Employee Rating

Honest grest service. Everyone is kind and professional, Been working with Alba for seven years she just looked into geting something covered by the manufacturer on my cat More

by mk3644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alba Ramirez

Print
Oct 21, 2026

INFINITI OF THOUSAND OAKS responded

Thank you so much for your loyal business over the last seven years and for sharing your experience! We are thrilled to hear that Alba went above and beyond to work with the manufacturer on your behalf. We truly appreciate your kind words and look forward to seeing you at INFINITI OF THOUSAND OAKS for your next visit!

October 15, 2026

Dealership Rating
Employee Rating

Daniel was exceptionally helpful and knowledgeable when it came to properly addressing the issues with my car! More

by zaichik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Bernstein

Print
Oct 21, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us a 5-star review! We are glad to hear that Daniel was exceptionally helpful and knowledgeable in addressing your car's needs. We appreciate your business and look forward to serving you again at INFINITI OF THOUSAND OAKS!

1
2
...
18

Dealership Inventory (108 Vehicles)

used 2026 INFINITI QX60 car, priced at $45,310
2026 INFINITI QX60
used
Diamond Black exterior
Automatic
Front-wheel Drive
$45,310
View Details
new 2027 INFINITI QX80 car, priced at $105,220
2027 INFINITI QX80
new
2t Radiant Whit exterior
Automatic
Four-wheel Drive
$105,220
View Details
used 2026 INFINITI QX60 car, priced at $42,503
2026 INFINITI QX60
used
Warm Titanium exterior
Automatic
Front-wheel Drive
$42,503
View Details
used 2020 Toyota Avalon car, priced at $32,863
2020 Toyota Avalon
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
$32,863
View Details
new 2027 INFINITI QX80 car, priced at $106,580
2027 INFINITI QX80
new
2t Radiant Whit exterior
Automatic
Four-wheel Drive
$106,580
View Details
new 2027 INFINITI QX65 car, priced at $64,295
2027 INFINITI QX65
new
2t Grpt Shdw exterior
Automatic
All-wheel Drive
$64,295
View Details
View All Inventory