Julio Ramirez
Service Manager
INFINITI OF THOUSAND OAKS
3570 Thousand Oaks Blvd
Thousand Oaks, CA 91362
164 Reviews
Write a Review164 Reviews of Julio Ramirez
September 28, 2026
I am a long time customer of Infinity of Thousand Oaks. I appreciate that I have had the same service person (Alba Ramirez) most of the time. This leads to continuity and familiarity so my needs are Always I appreciate that I have had the same service person (Alba Ramirez) most of the time. This leads to continuity and familiarity so my needs are Always Met! I am a Fan. More
September 21, 2026
Great customer service, explained everything thoroughly and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. More
Other Employees Tagged: Alba
September 21, 2026
Alba was my service advisor, and she went above and beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicl beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicle much easier to handle. The dealership has provided quick turnaround times and always done its best to help. I truly appreciate Alba and the team! More
Other Employees Tagged: ALBA
September 10, 2026
This dealership is family owned business, their employees take care of you and acknowledged once you arrive to the dealership. Plus to top it off they have amazing home made cookies and coffee. thank you for take care of you and acknowledged once you arrive to the dealership. Plus to top it off they have amazing home made cookies and coffee. thank you for all the hard work! Julio, Brian, Patty Juan the driver. More
Other Employees Tagged: Brian Patty
September 02, 2026
I was attended quickly when I pulled up. Everything was sent to me by text so I could see what had been done when my car was ready. What recommendations they had. Great communication Everything was sent to me by text so I could see what had been done when my car was ready. What recommendations they had. Great communication More
September 02, 2026
The BEST! We have purchased 3 Infinity’s from this dealership and I recommend them to everyone. What a pleasure to work with…honest, no haggle, upfront, friend We have purchased 3 Infinity’s from this dealership and I recommend them to everyone. What a pleasure to work with…honest, no haggle, upfront, friendly, not a pressure sale. Makes you want to come back and refer family and friends. How refreshing for a dealership! Cannot say enough about the whole staff. More
Other Employees Tagged: Brandy Adams, Danny Bernstein , Dennis O’Brien
August 31, 2026
Patty and all the other service people are so incredibly efficient and kind and wonderful to deal with. They always do an outstanding job. efficient and kind and wonderful to deal with. They always do an outstanding job. More
Other Employees Tagged: Patty helps me out and she is fantastic!
August 28, 2026
The service at this dealer cost about 2x the amount of a local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. More

