Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
288 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 288 reviews
August 08, 2025
Friendly staff, car was serviced immediately, service took less time than quoted. Gave me a cookie. took less time than quoted. Gave me a cookie. More
by Jb315
Verified CustomerEmployees Worked With
August 07, 2025
I had a fantastic experience at Infiniti of Thousand Oaks! From the moment I arrived, the staff was welcoming, professional, and efficient. A special shoutout to Alba, my service advisor, who made the e Oaks! From the moment I arrived, the staff was welcoming, professional, and efficient. A special shoutout to Alba, my service advisor, who made the entire process smooth and stress-free. She was knowledgeable, communicative, and genuinely cared about ensuring my vehicle was properly taken care of. Alba kept me informed every step of the way and went above and beyond to make sure I was comfortable while waiting. Her friendly attitude and attention to detail truly stood out. It’s rare to find someone so committed to excellent customer service. The dealership itself is clean, organized, and operates with a high level of professionalism. I highly recommend Infiniti of Thousand Oaks, and especially Alba, for anyone looking for a trustworthy and top-notch service experience! More
by Lawilla1115
Employees Worked With
Alba
August 06, 2025
Very efficient . Getting my car after service was a bit slow people were very nice Getting my car after service was a bit slow people were very nice More
by Rahbeej
Employees Worked With
August 06, 2025
Knowledgeable and friendly customer service and shuttle driver. Quick service. Clean lobby and waiting area. driver. Quick service. Clean lobby and waiting area. More
by Mike
August 04, 2025
They provide excellent service! Appointment was easy to schedule and service was very fast. Will be coming back. Appointment was easy to schedule and service was very fast. Will be coming back. More
by jcole13
Employees Worked With
August 02, 2025
They were very attentive. My appointment was pre-booked by my salesman. The service staff told me it would take approximately two hours, the work was completed in one hour! My appointment was pre-booked by my salesman. The service staff told me it would take approximately two hours, the work was completed in one hour! More
by theresa.canizales.chavez
July 28, 2025
I had a great experience with this service. Alba did a great job. She took her time and ensured I got the best pricing. She was friendly and accommodating. Alba did a great job. She took her time and ensured I got the best pricing. She was friendly and accommodating. More
by stoton2003
Employees Worked With
Alba
