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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
485 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 485 reviews
March 08, 2026
I requested Fabian and ended up with Alba. She didn't seem friendly and warm. While in her office she took and call from another customer and it seemed to me that she was going back and forth She didn't seem friendly and warm. While in her office she took and call from another customer and it seemed to me that she was going back and forth with the customer on the phone. Not professional, instead of taking care of me while I was in her office she decided to pick up the phone and keep me waiting while I heard the entire conversation of her kinda of arguing with a customer in the other end of the phone. More
by daronda.bailey
Verified CustomerEmployees Worked With
Alba
March 07, 2026
Exceptional service and attention to details. Fabian addressed all my needs and assured me should there be anything else he could help with he would be available. Fabian addressed all my needs and assured me should there be anything else he could help with he would be available. More
by willisteele
Employees Worked With
Fabian
March 07, 2026
This dealership is efficient, professional, hospitable. Will work with me and resolve whatever vehicle issues I may be having. Alba’s leadership in the service department is outstanding! Will work with me and resolve whatever vehicle issues I may be having. Alba’s leadership in the service department is outstanding! More
by caroltabor7
Employees Worked With
Alba
February 28, 2026
Dealership personnel from phone service, customer checkout, service advisors are always friendly, professional, knowledgeable and timely. checkout, service advisors are always friendly, professional, knowledgeable and timely. More
by bernardo.m.perez
Employees Worked With
Alba Ramírez
February 27, 2026
The team was professional, honest and easy to work with. Definitely made buying a car a pleasant experience. They went above and beyond to make sure I was taken care of. I would definitely recommend them! Definitely made buying a car a pleasant experience. They went above and beyond to make sure I was taken care of. I would definitely recommend them! More
by only1trisha
