Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
637 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles. Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
Contact Dealership
View Awards

3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

Directions

By Type

Showing 637 reviews

October 15, 2026

Honest grest service. Everyone is kind and professional, Been working with Alba for seven years she just looked into geting something covered by the manufacturer on my cat More

by mk3644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you so much for your loyal business over the last seven years and for sharing your experience! We are thrilled to hear that Alba went above and beyond to work with the manufacturer on your behalf. We truly appreciate your kind words and look forward to seeing you at INFINITI OF THOUSAND OAKS for your next visit!

October 15, 2026

Daniel was exceptionally helpful and knowledgeable when it came to properly addressing the issues with my car! More

by zaichik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bernstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us a 5-star review! We are glad to hear that Daniel was exceptionally helpful and knowledgeable in addressing your car's needs. We appreciate your business and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 12, 2026

Best service department I’ve ever been to. So nice! Great service great service great More

by none42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicklas Manasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bernstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel was great. Nathan was great. Drew was great
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the wonderful review! We are thrilled to hear that you consider us the best service department you’ve been to and that Fidel, Nathan, and Drew took such great care of you. We truly appreciate your feedback and look forward to welcoming you back to INFINITI OF THOUSAND OAKS!

October 11, 2026

Scheduling was fast and easy. The work was done within the timeframe expected and the staff was friendly and helpful More

by Efwest2012
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your review! We are glad to hear that scheduling was quick and easy, your service was completed right on time, and Brian and the team provided friendly and helpful care. We appreciate your business and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 11, 2026

Excellent customer service Excellent customer service. Brian is always very helpful. Shuttle service and complimentary car wash is a huge bonus More

by kate K
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your review! We are delighted to hear that Brian provided excellent customer service and that you enjoyed our shuttle service and complimentary car wash. We appreciate your feedback and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 11, 2026

Excellent customer service Excellent customer service. Brian is always very helpful. Shuttle service and complimentary car wash is a huge bonus More

by kate K
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your review! We are delighted to hear that Brian provided excellent customer service and that you enjoyed our shuttle service and complimentary car wash. We appreciate your feedback and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 11, 2026

I wait for the car so your new coffee machine is wonderful. Thank you I don't mind waiting so enjoy your coffee machine and cookies. More

by sdetrixhe
Recommend Dealer
Yes
Employees Worked With
Patty!!! She is the best!
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed the new coffee machine, cookies, and amenities while waiting, and that Patty took such great care of you. We appreciate your business and look forward to seeing you again at INFINITI OF THOUSAND OAKS!

October 07, 2026

Every service that I’ve had so far with your dealership I have had excellent service with everybody. I have talked to and dealt with. It’s been a great experience. I appreciate it. More

by judyh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you so much for your kind words! We are thrilled to hear that every service visit you've had with us has been a great experience and that our team has consistently taken such good care of you. We truly appreciate your continued support and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 07, 2026

Always good except for the excessive need for another approval rating. It's annoying!!?? No! I'm done!!! More

by phil92
Recommend Dealer
Yes
Employees Worked With
Patty and Alba ??
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for your feedback! We are glad to hear that your service experience is always good and that Patty and Alba have taken great care of you. We also hear you loud and clear regarding the rating requests—we truly appreciate your patience and your business at INFINITI OF THOUSAND OAKS!

October 05, 2026

Everyone here is exceptional especially Patty and Brandi. The service is absolutely above and beyond spectacular. More

by bonmot8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty is fantastic!!!!!! So is Brandi.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the glowing review! We are thrilled to hear that Patty and Brandi provided exceptional service and made your experience above and beyond spectacular. We truly appreciate your support and look forward to seeing you again at INFINITI OF THOUSAND OAKS!

1
...
4
5
6
...
64