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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
164 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 164 reviews
April 11, 2025
My fuel door cover wouldn’t open and I only had 50 miles range. I was in a jam and the dealership took advantage. My car was there three days, since the part wasn’t ordered timely. On day 2, I requested range. I was in a jam and the dealership took advantage. My car was there three days, since the part wasn’t ordered timely. On day 2, I requested a loaner, but Brian Fudunberg said he couldn’t help me there. The dealership charged me $650, which included $275 for the part. I found the same part on google for $175 (OEM - Infiniti USA). Also, the dealership did an inspection and recommended items that were recently serviced (e.g., spark plugs). The service writer didn’t do a good job keeping me appraised of status and didn’t return my phone calls. Overall, nothing good about the experience. I won’t be back to Infiniti of Thousand Oaks! More
by Asonshine100
Verified Customer
April 10, 2025
I have had 20 years of exceptional service. Thank you for being a wonderful dealership. I have leased cars from Dennis. There is a relaxed warmth amongst all the employees. It feels like family Thank you for being a wonderful dealership. I have leased cars from Dennis. There is a relaxed warmth amongst all the employees. It feels like family. Thank you today for Isaiah and Julio. More
by wexmiller
April 09, 2025
11 years of great service on my 2014 QX70 . & 2024 QX50 Infiniti. Never a problem. Rv & 2024 QX50 Infiniti. Never a problem. Rv More
by rjvoeltz
Employees Worked With
April 03, 2025
This was an out of state purchase. As promised Nic made transactaction very smooth, prior to my arrival. At pick up very few papers to sign! As promised Nic made transactaction very smooth, prior to my arrival. At pick up very few papers to sign! More
by c_sensabaugh
Employees Worked With
April 02, 2025
We service both our Infinitis at this location, and are always extremely satisfied with the service. Efficient and thorough. The service advisors are always super friendly and helpful. Shout out to Alba, I always extremely satisfied with the service. Efficient and thorough. The service advisors are always super friendly and helpful. Shout out to Alba, Ignacio, Patty, and Jacob. They’re all awesome! More
by Adreezelaya
Employees Worked With
Jacob, Ignacio, Patty, Alba
