Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
637 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles. Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
Contact Dealership
View Awards

3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

Directions

By Type

Showing 637 reviews

October 05, 2026

Been great so far from Nick in sales to Bob the sales manager and Alba in service. Great communication and customer service. More

by cs.brown55
Recommend Dealer
Yes
Employees Worked With
Alba
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the fantastic review! We are glad to hear that you've had a great experience with our team, from Nick in sales and Bob our sales manager to Alba in service. Clear communication and excellent customer service are top priorities for us, and we appreciate your support at INFINITI OF THOUSAND OAKS!

October 05, 2026

It was easy and the service was great. Dropping off my car, and picking it back up, was quick and Brian made it super easy. More

by lisapotter977
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us a review! We are so glad to hear that dropping off and picking up your vehicle was quick and smooth, and that Brian made the process super easy for you. We truly appreciate your feedback and look forward to seeing you again at INFINITI OF THOUSAND OAKS!

October 03, 2026

Can you tell your job keeping me informed of the status of my repair. He was also very helpful and deciding how to proceed with the repair. More

by Lfkarp61
Recommend Dealer
Yes
Employees Worked With
Daniel.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us a review! We are glad to hear that Daniel kept you thoroughly informed on the status of your vehicle and helped guide you through the next steps for your repairs. We appreciate your business and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 03, 2026

Overly priced service charges. It is terrible that Infinity has been resorting to price gouging. What a shame! More

by venkamanj1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for sharing your feedback with us. We strive to offer competitive pricing and complete transparency for all of our maintenance and repair services, so we are sorry to hear that you felt disappointed with your costs. We value your business and would welcome the opportunity to discuss your invoice directly to clarify any charges. Please feel free to reach out to our service manager so we can assist you.

October 01, 2026

Brian was great to work with. He made everything clear. What the cost would be. The new estimate when problems were found. This is why I take my car here! More

by nanybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your review! We are so glad to hear that Brian provided clear estimates and kept you informed throughout your service visit. Clear communication and transparency are top priorities for us, and we truly appreciate your loyalty to INFINITI OF THOUSAND OAKS!

September 29, 2026

I am a long-time customer of Infiniti of Thousand Oaks. Excellent service on the lease/buy side (Dennis and Cristian) and excellent service on the maintenance side. More

by mark.berger613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis O'Brian, Cristian Arreola
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for being a long-time customer and taking the time to share your review! We are glad to hear that you have experienced excellent service across the board—from Dennis and Cristian on the sales side to our service and maintenance team. We truly appreciate your continued trust and business at INFINITI OF THOUSAND OAKS!

September 29, 2026

We always receive 5 star service from Alba and the team We will be back More

by heidio1000
Recommend Dealer
Yes
Employees Worked With
Alba
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you always receive exceptional service from Alba and the team. We truly appreciate your loyal business and look forward to welcoming you back to INFINITI OF THOUSAND OAKS!

September 28, 2026

I am a long time customer of Infinity of Thousand Oaks. I appreciate that I have had the same service person (Alba Ramirez) most of the time. This leads to continuity and familiarity so my needs are Always More

by deandafitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for being a long-time customer and sharing such wonderful feedback! We are delighted to hear that working with Alba Ramirez has provided you with the continuity, familiarity, and exceptional service you deserve. We truly appreciate your support and look forward to serving you again at INFINITI OF THOUSAND OAKS!

September 26, 2026

Excellent Excellent kind people Excellent kind people with an amazing customer service They are the best in the world More

by Denny.mathews71
Recommend Dealer
Yes
Employees Worked With
Ramirez
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for such a wonderful and enthusiastic review! We are thrilled to hear that you had an amazing customer service experience with our team and Ramirez. Your kind words mean the world to us, and we look forward to serving you again at INFINITI OF THOUSAND OAKS!

September 26, 2026

Punctual with my appointment time. Very knowledgeable about my model Infiniti and the maintenance needed. Great with follow while servicing and letting me know when the car was ready f More

by Mhaykel
Recommend Dealer
Yes
Employees Worked With
Brian F.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your experience! We are glad to hear that your appointment ran right on time, check-out was seamless, and Brian F. provided knowledgeable and courteous communication throughout your visit. We appreciate your business and look forward to serving you again at INFINITI OF THOUSAND OAKS!

1
...
5
6
7
...
64