INFINITI OF THOUSAND OAKS

Customer service is outstanding. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. More

After a misunderstanding concerning pricing at the beginning, the leadership team made the situation right and we were treated to the best car buying experience we've ever had beginning, the leadership team made the situation right and we were treated to the best car buying experience we've ever had More

had a very pleasant experience working with Guillermo at Infiniti Thousand Oaks. From start to finish, he was accommodating, knowledgeable, and really took the time to make sure I had everything I needed. H Infiniti Thousand Oaks. From start to finish, he was accommodating, knowledgeable, and really took the time to make sure I had everything I needed. He answered all my questions clearly, never rushed me, and made the process simple and stress-free. Most importantly, Guillermo helped me walk out winning with a great deal on my QX80. I couldn’t be happier with both the vehicle and the service I received. If you’re looking for someone who truly listens and makes the car-buying process enjoyable, I highly recommend asking for Guillermo! More

I love this dealership! I have had 5 Infiniti’s from this dealership and have never had a bad experience! I have had 5 Infiniti’s from this dealership and have never had a bad experience! More

Very professional service department - attentive to customer requirements and willing to go the extra mile for customer satisfaction. customer requirements and willing to go the extra mile for customer satisfaction. More

What a wonderful staff and I appreciate everyone help ensuring I got all that is needed for the safe operation of by beautiful truck. Thank you very much.💕💕 ensuring I got all that is needed for the safe operation of by beautiful truck. Thank you very much.💕💕 More

Great service and communication through the servicing process. The service manager was friendly and extremely knowledgeable. process. The service manager was friendly and extremely knowledgeable. More

The service department always treats me like I'm their only customer of the day. I'm impressed by the friendliness and knowledge of the service writers and mechanics. This remains my go-to service center only customer of the day. I'm impressed by the friendliness and knowledge of the service writers and mechanics. This remains my go-to service center for both my vehicles. More

It’s not just the quality of service that sets this dealership apart; it’s the customer service, the personalized service. Each advisor holds true to that, but I want to single out Patti for, as usual dealership apart; it’s the customer service, the personalized service. Each advisor holds true to that, but I want to single out Patti for, as usual, going above and beyond. In all phases— sales, leasing and service… there are dealerships closer to me, but I keep coming back to TO Infiniti because there is not a better run dealership. More

Since the dealership took on Nissan as well, the service agent seem to be overly busy and not always being able to get back to the customer responses. Believe you need to have more service agents. agent seem to be overly busy and not always being able to get back to the customer responses. Believe you need to have more service agents. More