INFINITI OF THOUSAND OAKS

I have dealt with Infiniti exclusively for 17 years now for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! More

The service was great the service advisor was very informative. And gave me a tour of the waiting room and were the bathrooms we're. Everyone was really friendly i was very satisfied with the serv informative. And gave me a tour of the waiting room and were the bathrooms we're. Everyone was really friendly i was very satisfied with the service More

I had to go back the next day for a part hanging down in the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the run around from your service department individuals. I have been inconvenienced already and now I have to go back to the dealership again. They offered to come pick up the car but not leave a car for me. How am I supposed to do the things I need to do?? That is not acceptable. This has been a horrific experience. And to make things worse, the manager Julio is never around and in my experience never helpful. Since Nicole left the service department has been fair at best. More

Comfortable and excellent Everybody was helpful. That's all I can say. Thank you Thank you That's all I can say. Thank you Thank you More

I’ve had my cars serviced at Thousand Oaks Infinity and always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always r always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always run smoothly and the way the car is designed to run. More

Alba is amazing, very personable and professional. Excellent service experience. The service was quick and quality was excellent. Excellent service experience. The service was quick and quality was excellent. More

Very kind , and work with excellence! Thank you very much it was a pleasure working with you Thank you very much it was a pleasure working with you More

This dealership is Very friendly and motivated to help solve problems and finish the job in a timely manner. solve problems and finish the job in a timely manner. More

They are always polite and professional. They work fast too! I feel good going there knowing I can trust them. They work fast too! I feel good going there knowing I can trust them. More

Friendly staff, car was serviced immediately, service took less time than quoted. Gave me a cookie. took less time than quoted. Gave me a cookie. More