INFINITI OF THOUSAND OAKS

Alba is the best service advisor. Always explains everything and takes great care of me. Always explains everything and takes great care of me. More

Outstanding service they make sure you are completely satisfied with your service needs highly recommend thru Nissan/ Infinity Dealer for any of your service needs satisfied with your service needs highly recommend thru Nissan/ Infinity Dealer for any of your service needs More

I had a fantastic experience at Infiniti of Thousand Oaks! From the moment I arrived, the staff was welcoming, professional, and efficient. A special shoutout to Alba, my service advisor, who made the e Oaks! From the moment I arrived, the staff was welcoming, professional, and efficient. A special shoutout to Alba, my service advisor, who made the entire process smooth and stress-free. She was knowledgeable, communicative, and genuinely cared about ensuring my vehicle was properly taken care of. Alba kept me informed every step of the way and went above and beyond to make sure I was comfortable while waiting. Her friendly attitude and attention to detail truly stood out. It’s rare to find someone so committed to excellent customer service. The dealership itself is clean, organized, and operates with a high level of professionalism. I highly recommend Infiniti of Thousand Oaks, and especially Alba, for anyone looking for a trustworthy and top-notch service experience! More

Knowledgeable and friendly customer service and shuttle driver. Quick service. Clean lobby and waiting area. driver. Quick service. Clean lobby and waiting area. More

Very efficient . Getting my car after service was a bit slow people were very nice Getting my car after service was a bit slow people were very nice More

They provide excellent service! Appointment was easy to schedule and service was very fast. Will be coming back. Appointment was easy to schedule and service was very fast. Will be coming back. More

They were very attentive. My appointment was pre-booked by my salesman. The service staff told me it would take approximately two hours, the work was completed in one hour! My appointment was pre-booked by my salesman. The service staff told me it would take approximately two hours, the work was completed in one hour! More

The service department is always very accommodating and efficient. The car is returned clean and on time. efficient. The car is returned clean and on time. More

Always a great experience. Rep is always so polite and helpful. I would recommend this location Rep is always so polite and helpful. I would recommend this location More

Very friendly, great service, fast and efficient, helpful and understanding. Pleasant service department. Thank you and understanding. Pleasant service department. Thank you More