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INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

4.8
497 Reviews

3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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497 Reviews of INFINITI OF THOUSAND OAKS

June 27, 2025

Alba and Jacob were great at helping me resolve the issues with my car. They made the process very easy, did the warranty claim, communicated regularly and made sure I was fully satisfied with everythi More

by equinelover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba, Jacob
June 26, 2025

Very nice and attentive to the customer's needs. Explains why a certain parts has to be replaced More

by cgatchalian06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
June 25, 2025

Prompt response to call. Service turnaround satisfactory. Appointment system easy and flexible. Service report readily accessible on line.. good overall More

by denniscort21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Ramirez
June 25, 2025

Professional and helpful people and the car is awesome. It was a very pleasant experience. More

by kuennen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia, Guillermo Rendon
June 25, 2025

Great staff Great service Alba and the service department are the best team & always keep me informed More

by kimkeith1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
June 25, 2025

Infiniti of Thousand Oaks service is the best experience all the time. As we all know, you can buy a car anywhere getting service with honesty, integrity, and done correctly the first time is what keeps me More

by dannybdadof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez, Julio Ramirez
June 24, 2025

So professional, friendly, and knowledgeable regarding my vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service adv More

by poonelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service advisor , Julio Ramirez
June 24, 2025

Since 2009, I have been taking my G37 for service, here at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of serv More

by jeromebalecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg, Patty Ramirez, Alba Ramirez , Julio Ramirez
June 23, 2025

Alba was an incredible representative. She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything ou More

by brennanabeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
June 23, 2025

Patty was amazing. We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I More

by jsongmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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