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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
527 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 453 service reviews
Verified Customer
August 25, 2026
Took 2-1/2 days for service and new tires. Too long. Cashier said I would be emailed hard copy of invoice. I did not receive it! The entire job was very expensive! Too long. Cashier said I would be emailed hard copy of invoice. I did not receive it! The entire job was very expensive! More
by Electric for us
Employees Worked With
Brian Fudenberg
August 24, 2026
Excellent service. Alba took the time to listen to what I needed for my car and help me get the appropriate services needed. Excellent customer service. Alba took the time to listen to what I needed for my car and help me get the appropriate services needed. Excellent customer service. More
by Lfkarp61
Employees Worked With
Alba
August 21, 2026
Good service I had great service and felt comfortable leaving my car with them. The turnaround was quick and the car they gave me in the meantime was clean and fun to drive in. I look forward to the next leaving my car with them. The turnaround was quick and the car they gave me in the meantime was clean and fun to drive in. I look forward to the next service with them! More
by Nguyen4839
Employees Worked With
Patty Ramirez ,and Julio
August 14, 2026
Great service department. Alba is very professional, thorough in explaining things, and has been the best service department contact that we have ever had. Alba is very professional, thorough in explaining things, and has been the best service department contact that we have ever had. More
by achristina194
Employees Worked With
Alba
August 10, 2026
Pattie always takes amazing care of her customers and no matter how busy the service department is, she still provides white glove service and makes you feel like you are her favorite customer! She is an ex matter how busy the service department is, she still provides white glove service and makes you feel like you are her favorite customer! She is an excellent communicator with fantastic EQ...ensuring all of my concerns are thoroughly looked into or if additional expenses for repair or services are needed explains she makes time to answer all of my questions. Pattie is an incredible asset to your dealership's service team!!! More
by sarahrener
Employees Worked With
Pattie
