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INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
590 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles. Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 513 service reviews

October 07, 2026

Every service that I’ve had so far with your dealership I have had excellent service with everybody. I have talked to and dealt with. It’s been a great experience. I appreciate it. More

by judyh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2026

Always good except for the excessive need for another approval rating. It's annoying!!?? No! I'm done!!! More

by phil92
Recommend Dealer
Yes
Employees Worked With
Patty and Alba ??
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October 05, 2026

Everyone here is exceptional especially Patty and Brandi. The service is absolutely above and beyond spectacular. More

by bonmot8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty is fantastic!!!!!! So is Brandi.
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October 05, 2026

Been great so far from Nick in sales to Bob the sales manager and Alba in service. Great communication and customer service. More

by cs.brown55
Recommend Dealer
Yes
Employees Worked With
Alba
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October 05, 2026

It was easy and the service was great. Dropping off my car, and picking it back up, was quick and Brian made it super easy. More

by lisapotter977
Recommend Dealer
Yes
Employees Worked With
Brian
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October 03, 2026

Can you tell your job keeping me informed of the status of my repair. He was also very helpful and deciding how to proceed with the repair. More

by Lfkarp61
Recommend Dealer
Yes
Employees Worked With
Daniel.
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October 03, 2026

Overly priced service charges. It is terrible that Infinity has been resorting to price gouging. What a shame! More

by venkamanj1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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October 01, 2026

Brian was great to work with. He made everything clear. What the cost would be. The new estimate when problems were found. This is why I take my car here! More

by nanybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2026

We always receive 5 star service from Alba and the team We will be back More

by heidio1000
Recommend Dealer
Yes
Employees Worked With
Alba
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September 28, 2026

I am a long time customer of Infinity of Thousand Oaks. I appreciate that I have had the same service person (Alba Ramirez) most of the time. This leads to continuity and familiarity so my needs are Always More

by deandafitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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