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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
533 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 458 service reviews
August 28, 2026
The service at this dealer cost about 2x the amount of a local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. local garage. I was also misinformed by the service representative about oil changes. I felt he was trying to up sale services. More
by bruditsky
Verified CustomerEmployees Worked With
August 28, 2026
I am very happy with the service especially from Alba Ramirez who is a super star Ramirez who is a super star More
by ykopeliovich
Employees Worked With
August 27, 2026
They take very good care of me & my car. I have been using this service department exclusively since I bought the car in 2007. It would be accurate to say that I consider Brian, Alba & Julio I have been using this service department exclusively since I bought the car in 2007. It would be accurate to say that I consider Brian, Alba & Julio as friends. Infiniti of Thousand Oaks is absolutely a terrific dealership - this applies to every employee there whom I have contact with over the years!! More
by rokdocnyc
Employees Worked With
Brian Fudenberg
August 25, 2026
Took 2-1/2 days for service and new tires. Too long. Cashier said I would be emailed hard copy of invoice. I did not receive it! The entire job was very expensive! Too long. Cashier said I would be emailed hard copy of invoice. I did not receive it! The entire job was very expensive! More
by Electric for us
Employees Worked With
Brian Fudenberg
August 24, 2026
Excellent service. Alba took the time to listen to what I needed for my car and help me get the appropriate services needed. Excellent customer service. Alba took the time to listen to what I needed for my car and help me get the appropriate services needed. Excellent customer service. More
by Lfkarp61
Employees Worked With
Alba
August 21, 2026
Good service I had great service and felt comfortable leaving my car with them. The turnaround was quick and the car they gave me in the meantime was clean and fun to drive in. I look forward to the next leaving my car with them. The turnaround was quick and the car they gave me in the meantime was clean and fun to drive in. I look forward to the next service with them! More
by Nguyen4839
Employees Worked With
Patty Ramirez ,and Julio
