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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
579 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 503 service reviews
Verified Customer
September 26, 2026
Punctual with my appointment time. Very knowledgeable about my model Infiniti and the maintenance needed. Great with follow while servicing and letting me know when the car was ready f Very knowledgeable about my model Infiniti and the maintenance needed. Great with follow while servicing and letting me know when the car was ready for pick up. Easy check out and the car was brought right up for me. Very friendly and courteous staff all the way around. More
by Mhaykel
Employees Worked With
Brian F.
September 26, 2026
Alba was a pleasure to work with and I hope to be paired with her for future work on the car. Alba was descriptive in the work to be done, justified all costs, and identified what was critical versus what c with her for future work on the car. Alba was descriptive in the work to be done, justified all costs, and identified what was critical versus what could wait to be paid for. This was especially appreciated as it gave me a rank ordered list of priorities to attend to in my car. She was also friendly and personable - we discussed matters wraps for my car and the different color and finish options that would achieve the look that I want. Overall, Alba was friendly, knowledgeable, honest, and easy to work with. More
by dmooney30
Employees Worked With
Alba Ramirez
September 21, 2026
Great customer service, explained everything thoroughly and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. and listened to my concerns. Found and fixed problem with my engine light which previous mechanic had misdiagnosed for months. More
by CPRSAVVY
September 21, 2026
Alba was my service advisor, and she went above and beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicl beyond to assist me. This was the second time I’ve had the pleasure of working with her, and both times she made a stressful situation with my vehicle much easier to handle. The dealership has provided quick turnaround times and always done its best to help. I truly appreciate Alba and the team! More
by byicortesomar0
