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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
404 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 336 service reviews
January 24, 2026
Everyone was extremely polite, super helpful. Patty went above and beyond and assisting me getting my vehicle into service. The cashiers were extremely friendly with the best customer service and Patty went above and beyond and assisting me getting my vehicle into service. The cashiers were extremely friendly with the best customer service and hospitality around, providing snacks and beverages for the customers, as well as checking on their vehicles as customer requested the cashiers made my experience 10 times better with all the goodies they spoiled me with. Isaiah the receptionist was the BEST! More
by Isaiah Delgado1
Verified CustomerEmployees Worked With
Patty Ramirez, Isaiah
January 24, 2026
Service was friendly and helpful Service was friendly and helpful I was greeted promptly upon my arrival. Anthony listened to the concern with my vehicle and assured me that it would be resolved helpful I was greeted promptly upon my arrival. Anthony listened to the concern with my vehicle and assured me that it would be resolved More
by Rowceeo9
Employees Worked With
Anthony
January 23, 2026
Patty is excellent Always smiling always taking care of you Very satisfied All good to go you Very satisfied All good to go More
by cgatte8
Employees Worked With
January 22, 2026
Horrible. Not respectful of my time and made me feel less important than the people waiting. No excuse why an oil change should take 3+ hours when you have an Not respectful of my time and made me feel less important than the people waiting. No excuse why an oil change should take 3+ hours when you have an appointment scheduled. More
by eszetela130
Employees Worked With
Brian
January 19, 2026
Infiniti took excellent care of me and my car! I am very pleased with them. I am very pleased with them. More
by dmagasin
January 17, 2026
The whole team is really wonderful & always super helpful. They communicate effectively and always efficiently helpful. They communicate effectively and always efficiently More
by miriampadilla0377
Employees Worked With
January 15, 2026
The service staff is way awesome attentive engaging thoughtful it is one big reason we have bought our last four cars here thoughtful it is one big reason we have bought our last four cars here More
by ttaylorwfa
January 14, 2026
Great service and attention to detail. Fix problems in a timely manner and communicate well with clients. Fix problems in a timely manner and communicate well with clients. More
by veronica.tallman
Employees Worked With
