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INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
608 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles. Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 531 service reviews

October 24, 2026

Alba is always quick to get me going and on my way as well as providing excellent recommendations on current and future services. More

by Ammg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
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October 22, 2026

Very thorough service. She explained everything well. I was taken care of even though she was out the second day and Patricia who took over did a great job too More

by pedrambn
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
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Oct 22, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for sharing your experience! We’re thrilled to hear that Alba and Patricia took great care of you during your service visit. We appreciate your feedback and look forward to seeing you again next time!

October 22, 2026

I needed to leave my car for some maintenance so Brain arranged a Uber ride for me. When the Uber driver seemed to constantly get lost. Brian arranged a loaner car for me More

by bev9
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 22, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for sharing your experience! We’re thrilled to hear that Brian went above and beyond to arrange a loaner car and ensure you were taken care of when the Uber fell through. We truly appreciate your feedback and look forward to serving you again!

October 21, 2026

Smooth Timely through efficient pleasant comfortable Clean nice easy good fast Timely communicative Not irritating More

by elkinsrand
Recommend Dealer
Yes
Employees Worked With
Patty
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Oct 22, 2026 -

INFINITI OF THOUSAND OAKS responded

hank you for sharing your feedback! We’re delighted to hear that your visit was smooth, timely, and comfortable, and that Patty made the process easy and efficient. We appreciate your business and look forward to seeing you again!

October 21, 2026

I had a great experience. the inspection was thorough and was done in a timely manner. More

by mattmk4
Recommend Dealer
Yes
Employees Worked With
Alba
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Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the great review! We are thrilled to hear that your service visit went smoothly and that Alba provided a thorough inspection in a timely manner. We appreciate your business and look forward to seeing you at INFINITI OF THOUSAND OAKS for your next service!

October 20, 2026

Brian always works hard to earn my business - he's thorough and efficient - very accommodating and polite He's great! More

by zooby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - he's terrific!
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Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the wonderful feedback! We are delighted to hear that Brian continues to work hard to earn your business with his thorough, efficient, and polite service. We truly appreciate your loyalty and look forward to welcoming you back to INFINITI OF THOUSAND OAKS!

October 19, 2026

Easy visit with no surprises. Knowledgeable service staff. Very smooth I would recommend to other Infiniti owners More

by ARMANDONALBANDIAN
Recommend Dealer
Yes
Employees Worked With
Patti
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Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your experience! We're glad to hear your visit with Patti was smooth, easy, and hassle-free. We truly appreciate your recommendation to other INFINITI owners and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 19, 2026

Service is great very efficient. Very customer oriented. very good consultation understood my service plan delivered to Carr very clean and washed and looking good More

by smkoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
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Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the fantastic review! We are glad to hear that your consultation went smoothly, your service plan was clearly explained, and your vehicle was returned to you clean and washed. We appreciate your feedback and look forward to serving you again at INFINITI OF THOUSAND OAKS!

October 19, 2026

Except for Alba, I was treated very professionally and in a very timely manner. I especially applaud Brian for his very personal attention to my issues. More

by scarle5078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba- very unprofessional
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Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for taking the time to share your feedback. We are glad to hear that Brian provided you with great, personal attention during your visit. However, we are very sorry to hear about your experience regarding Alba. We hold our team to high standards of professionalism, and we would appreciate the opportunity to learn more about what happened. Please feel free to reach out to our service manager directly so we can address your concerns.

October 17, 2026

brian at thousand oaks infiniti is always amazing and super helpful. you are guaranteed great service and communication when taken care of by him. More

by emma gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 21, 2026 -

INFINITI OF THOUSAND OAKS responded

Thank you for the fantastic feedback! We are thrilled to hear that Brian consistently provides amazing service and great communication. We truly appreciate your support and look forward to taking care of you during your next visit to INFINITI OF THOUSAND OAKS!

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