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INFINITI Of Honolulu

Honolulu, HI

4.2
25 Reviews

2845 Kilihau St

Honolulu, HI

96819

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Showing 25 reviews

January 28, 2023

Very pleased with the experience, and had no issues. I truly enjoyed working with Alan Jang. More

by kozalaw
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Jang
Jan 31, 2023 -

INFINITI Of Honolulu responded

Hi Kozalaw, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Great service as always , main reason I’m with this company. Always accommodating and very flexible More

by Sugimulm
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Castilio, Jerry Koizumi, Alan Jang, Kailee Pamatigan, Anthony Hopkins, Rachael Sagradraca, Jason Tokunaga
Nov 15, 2022 -

INFINITI Of Honolulu responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2022

Everyone at the dealership was pleasant and professional. Had a great experience purchasing our new Infiniti! More

by seanandginny
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alan Jang
Oct 31, 2022 -

INFINITI Of Honolulu responded

Hi Seanandginny, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2022

Very satisfied with the service, will be back soon at the Infiniti service dept for service More

by tju101
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Sagradraca
Sep 27, 2022 -

INFINITI Of Honolulu responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 18, 2022

Everyone at Infiniti was very courteous from the time I called to make an appointment to the day of my service. Since I waited for my car, I was kept informed. More

by losumi
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Sagradraca
Sep 22, 2022 -

INFINITI Of Honolulu responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 18, 2022

I don’t recommend this dealer’s service department. If purchasing a car here that’s fine. I’ve had good experiences with the sales department. But please go elsewhere to have your car serviced. You hav More

by Fred
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Keith Castilio, Rachael Sagradraca
Aug 18, 2022 -

INFINITI Of Honolulu responded

Hi Fred. Thank you for your recent survey regarding your recent service visit to INFINITI of Honolulu. I am one of the sales managers here. I'm happy that you had a positive experience with your purchase as I am in the sales department with Keith. I am sorry that you didn't have a positive experience with our service department. If you're willing I would like to put you in touch with our service manager or General manager so you can let them know about your experience so we can hopefully work on areas that we can to better serve our customers. If you would like I'd be more than happy to connect you with one of them (or both). Please give me your contact information at your convenience. I take pride in helping to give people the best sales experience with sales people like Keith and want the same for the service department as well. Thank you Fred. Nashua Solidum INFINITI of Honolulu Email: nsolidum@infinitiofhonolulu.com

June 19, 2022

Courteous personnel, fast service, all check points done, overall cleanliness, comfortable wait room, great amenities. More

by gaylemats
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tokunaga
Jun 21, 2022 -

INFINITI Of Honolulu responded

Hi Gaylemats, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

I have great respect for the sales, service and the customer service representatives at this location. I will purchase or lease another vehicle from this dealership. More

by oldpanda888
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun, Keith Castilio, Rachael Sagradraca, Jason Tokunaga
May 03, 2022 -

INFINITI Of Honolulu responded

Hi, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2022

Excellent service department Good people Much aloha Efficient Keeps my car running in top form Thank you More

by rusty
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Sagradraca, Jason Tokunaga
Apr 05, 2022 -

INFINITI Of Honolulu responded

Hi Rusty, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2022

Always a 5 star experience. Quick service with professional and friendly staff. Highly recommend. Thanks More

by Twi1171
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Sagradraca
Apr 02, 2022 -

INFINITI Of Honolulu responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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