INFINITI Of Melbourne

The Infiniti service team is such a pleasure. I have known Sue for years. She is such a pleasure to deal with. She makes the experience easy. I would definitely get Infinitis in the future. I have known Sue for years. She is such a pleasure to deal with. She makes the experience easy. I would definitely get Infinitis in the future. More

Tried and True! I've driven Infiniti's for years and bought / leased 4 from Infiniti of Melbourne -- so they have surely been "tried"! Also, all my Infiniti's have b I've driven Infiniti's for years and bought / leased 4 from Infiniti of Melbourne -- so they have surely been "tried"! Also, all my Infiniti's have been exclusively serviced by Infiniti of Melbourne and "true" to their word, the vehicles have all been defect free and super reliable for over 30 years of driving them. This last leasing experience was friendly and fair -- I came prepared to tell them what I wanted (QX-50), and they negotiated a contract for exactly what I had planned to pay. I am 80 this year and this may be the last new vehicle I need; but if I do need another one at lease end, I'll be back at Infiniti of Melbourne's door for more! More

Above and beyond I don’t mind giving a review but it is not cool to force me to do this before you will use my review.., my service person is awesome. I don’t mind giving a review but it is not cool to force me to do this before you will use my review.., my service person is awesome. More

great service Leaving your car at Infinity of Melbourne for maintenance is truly a pleasure. Kristine does a great job in assuring your experience is a positive one Leaving your car at Infinity of Melbourne for maintenance is truly a pleasure. Kristine does a great job in assuring your experience is a positive one. More

Always great service Great service as always. Battery was covered by warranty, but grateful they could get me in on short notice, and even had a loaner car, which I did n Great service as always. Battery was covered by warranty, but grateful they could get me in on short notice, and even had a loaner car, which I did not expect. More

Very professional staff The service personnel were very friendly and helpful. A loaner was provided to assist me while my car was being serviced.The car was finished on time The service personnel were very friendly and helpful. A loaner was provided to assist me while my car was being serviced.The car was finished on time and everything was accomplished. More

Excellent service, no hassles. Excellent service, very respectful..Salesman made sure I was relaxed, explained what my payments would be, what options are available and how I can us Excellent service, very respectful..Salesman made sure I was relaxed, explained what my payments would be, what options are available and how I can use them..who to contact if I have any issues...great deal. More

Service department My experience with Trae in service area was exceptional. I had a real problem going in that day. I had a special person in my life having major serger My experience with Trae in service area was exceptional. I had a real problem going in that day. I had a special person in my life having major sergery at Holmes hospital. As I was running 10 directions all day, Trae was very much trying to make it simpler on me. I picked up my loaner car at 10:00, for just a normal oil change on my car. Well, it appeared there were other things needing attention on my car. Trae managed to work it all out for me to keep the loaner all day and pick my car up at the sales floor upon closing. and also, get everything fixed on my car, that was not expected , and fixed it so I could keep going until 7:00pm in my loaner car. I almost didn’t think I would make it back in time for closing. At 6:50 pm I called and talked to Tim the manager on the sales floor at closing. He actually stayed open a few more minutes for me to pay for my cars tune up etc. and give them back their car. Thank you Tim for waiting for me. All in all, a crazy day I had, running back and forth to Merritt island and back to the hospital 50 minutes away. It restores faith in customer service, that these people did for me. The understanding of my situation was heartwarming. Thanks again guys. More

Great service! Kristine was very helpful! She has my loaner car ready to go as soon as I dropped my car off for service. I was inside the dealership for no more than Kristine was very helpful! She has my loaner car ready to go as soon as I dropped my car off for service. I was inside the dealership for no more than 2 minutes for drop off and pickup combined! Thanks Kristine More

Simply spectacular , it was wonderful fast and efficient , I was in an out in record time, service is exceptional, also Trae was with me every step of the way , it was wonderful fast and efficient , I was in an out in record time, service is exceptional, also Trae was with me every step of the way More