
INFINITI Of Melbourne
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My service advisor Sue went the extra mile! I bought my Infiniti at another dealership and was promised a software update but they didn’t come through with it. Sue handled everything for me, fro I bought my Infiniti at another dealership and was promised a software update but they didn’t come through with it. Sue handled everything for me, from obtaining the authorization from selling dealership (which was no easy task) to ensuring I had a loaner vehicle during the time my vehicle was at Inifinti of Melbourne. She made sure my experience was top notch from beginning to end!! Thank you again Sue for all your help! More
Oil change and a smile Kristine Pelletier was extremely friendly and explained everything in detail. I had a loaner ready to go and was in and out in time for work. Kristine Pelletier was extremely friendly and explained everything in detail. I had a loaner ready to go and was in and out in time for work. More
The staff in the service department are always professional I have a Q60 and M35 that have received top notch service over the past several years. I would also add that Christine’s return to the dealership’s se I have a Q60 and M35 that have received top notch service over the past several years. I would also add that Christine’s return to the dealership’s service department has been a real plus. She is very knowledgeable and customer focused. More
25 years of service Continuous service for 25 years including 8 infinities always on time and completed on time. Never returned for follow up work. Thank you for your out Continuous service for 25 years including 8 infinities always on time and completed on time. Never returned for follow up work. Thank you for your outstanding work More
Service and professionalism above expectation. I, was approved at another dealership even with horrible credit and it didn't work out and I, went to Infiniti of Melbourne and Jay and Tim Kelly wor I, was approved at another dealership even with horrible credit and it didn't work out and I, went to Infiniti of Melbourne and Jay and Tim Kelly worked vigorously and got me approved and exemplified the word professionalism. More
Used car purchase Josh was very helpful, professional and friendly. Best car buying experience in a long time. Tim was willing to work the numbers and stands behind h Josh was very helpful, professional and friendly. Best car buying experience in a long time. Tim was willing to work the numbers and stands behind his promises/deals. I would buy another vehicle with both Josh and Tim. Sue in service is also exceptional. More
Pleasent buying experience. We were handled with professional care and expertise. They worked to get us the vehicle and deal that worked the best for our needs. Also the credit m We were handled with professional care and expertise. They worked to get us the vehicle and deal that worked the best for our needs. Also the credit manager did a excellent job as well. More
A Very Professional, No Pressure Purchase We are new to the Infiniti brand, but have previously owned 5 Nissan automobiles and been happy with them all. We were looking for a particular (somew We are new to the Infiniti brand, but have previously owned 5 Nissan automobiles and been happy with them all. We were looking for a particular (somewhat rare) color combination for our new Q50S and found one at Infiniti of Melbourne. The staff there couldn't have been more accommodating. All in all, it was an excellent experience from beginning to end. I would purchase another car there without hesitation. Thanks, Tom, Tim and Richie! More
Valuables stolen from car while at Infiniti of Melbourne Had my old iPhone and the proprietary Infiniti-to-iPhone cable stolen from my car while it was at Infiniti of Melbourne. When I complained, the servi Had my old iPhone and the proprietary Infiniti-to-iPhone cable stolen from my car while it was at Infiniti of Melbourne. When I complained, the service manager helpfully pointed out that the fine print said they weren't legally responsible. More
Quick, Courteous Service My service person was informative and respective. He explained why I was having an issue so that I could fully understand what was required to provid My service person was informative and respective. He explained why I was having an issue so that I could fully understand what was required to provide a fix. The work was done in a reasonable amount of time while I relaxed in the lounge. More