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INFINITI Of Melbourne

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
720 Reviews
Welcome to INFINITI of Melbourne! We are thrilled to welcome you to INFINITI of Melbourne, where we are dedicated to helping you find the perfect vehicle at a price that fits your expectations. Explore our extensive lineup of new INFINITI models or discover fantastic deals on our dependable certified pre-owned vehicles. No matter which option you choose, our expert finance team is ready to assist you with competitive financing or lease plans tailored to your needs. Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver. INFINITI of Melbourne is part of the SPACE COAST and We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne. If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
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100 N Harbor City Blvd

Melbourne, FL

32935

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Showing 720 reviews

September 23, 2024

Bought an Audi as the customer service was bad . It would have been my 4th Infiniti . Very happy with the Audi and the customer service More

by DEBBIECALDWELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno, Maria Muscarella, Don Palanzi
Report | Print
Sep 23, 2024 -

INFINITI Of Melbourne responded

Debbie, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (561) 329-9125, so that I can address your concerns. Sincerely yours, Greg Roberts, General Manager, Infiniti of Melbourne.

September 22, 2024

I met with my service advisor Martin Hausen at 9:30am. He was very knowledgeable and professional. I was there for an oil change and tire rotation. While car was being serviced, service technician doing a More

by DJOHNSON993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno, Maria Muscarella, Don Palanzi
Report | Print
Sep 23, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 22, 2024

Service area is clean and the staff is very nice. A well run operation. Excellent! More

by BMITCHELL4381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle, Don Palanzi
Report | Print
Sep 22, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 21, 2024

Excellent customer service, helpful suggestions, kind and helpful staff, nothing more to say now. Don't appreciate this survey More

by SUSANOLIVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Sep 22, 2024 -

INFINITI Of Melbourne responded

Susan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 20, 2024

Outstanding, the whole sale team were very professional. I will refer others to Infiniti of Melbourne. More

by ALFREDJ3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno, Maria Muscarella, Don Palanzi
Report | Print
Sep 20, 2024 -

INFINITI Of Melbourne responded

Alfred, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

September 20, 2024

Did an excellent job in the diagnostic portion of this vehicle. Though I could not pay for the cost of the estimated price they were quick to serve, answering questions and understood my position. More

by BOBBY PIERCE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, awesome., Chris Saraceno, Maria Muscarella
Report | Print
Sep 20, 2024 -

INFINITI Of Melbourne responded

Bobby, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 20, 2024

My fluids were not refilled. My low washer fluid light was still on while driving home. More

by DANAB7166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno, Maria Muscarella
Report | Print
Sep 20, 2024 -

INFINITI Of Melbourne responded

Your satisfaction is very important to us. Please feel free to call me on my personal cell phone whenever you get a chance. Thank you, Don Palanzi Service Director INFINITI of Melbourne 321-508-1336

September 17, 2024

The service manager, Adam Castle was very thorough in his explanation of what needed to be done to fix the release latch for lowering the rear seats. He said he would call when it was complete and did so let More

by demilus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Castle, Adrian Allen and Joel, Chris Saraceno, Maria Muscarella, Don Palanzi
Report | Print
Sep 18, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 17, 2024

Very helpful and professional. Great to deal with. Martin was great advisor for the needs to my car More

by ELSAFLOPEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Sep 17, 2024 -

INFINITI Of Melbourne responded

Elsa, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 15, 2024

Great customer service. Good communication. Shuttle service is convenient. Also nice waiting area and ability to use the office space. More

by MJSTRING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked wifh Adam, Don Palanzi
Report | Print
Sep 15, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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