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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
487 Reviews
Call Service Center (321) 728-8880

487 Reviews of INFINITI Of Melbourne - Service Center

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September 05, 2024

Adam Castle is possibly the most polite and respectful individual I have ever met at a car place. I brought my QX60 in because lights for low tire pressure were on the dash, and the car was a mess from re More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
Report | Print
Sep 05, 2024 -

INFINITI Of Melbourne responded

Maggie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 04, 2024

Service department was extremely efficient. They kept me up-to-date on the process sent me a list of items that needed attention and gave me the opportunity to select the ones that I felt were More

by DENNIS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen, Chris Saraceno
Report | Print
Sep 04, 2024 -

INFINITI Of Melbourne responded

Dennis, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 04, 2024

Extremely efficient and knowledgeable! Answered all my questions and addressed all of my concerns. Terrific service More

by GENEB0044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Eric
Report | Print
Sep 05, 2024 -

INFINITI Of Melbourne responded

Gene, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 03, 2024

Knowledgeable, courteous and friendly. Car was fully checked out and fixed made. Notified me throughout the day More

by MZYWIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Sep 03, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 02, 2024

Service department is impeccable. Always spot on service. Martin is ALWAYS professional, courteous and makes you feel like you’ve made the very best choice having your vehicle servic More

by CHRISTIANRN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Sep 03, 2024 -

INFINITI Of Melbourne responded

Christian, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 01, 2024

There weew no issues. Martin made sure that I understood each suggestion from the mechanics. More

by MSJOI443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Sep 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 01, 2024

The service team is really outstanding and very professional. Martin Housen make sure to communicate effectively and all in all about as positive an experience anyone could have for car service. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin House. , Chris Saraceno, Maria Muscarella
Report | Print
Sep 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 31, 2024

I don't really dealt with the dealership just yet except for service department and Martin that alone in itself was worth going how's that for 15 words. 💖 More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin.. service , Maria Muscarella
Report | Print
Aug 31, 2024 -

INFINITI Of Melbourne responded

Sunny, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 31, 2024

I came to get routine service and when I got the car back upon driving for approximately 10 miles I noticed that all the safety features were turned off. Returned to the dealership and was told that there w More

by OIACOBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno
Report | Print
August 30, 2024

Great service. Enjoy working with all your people in the service department. Service completed very quickly. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno, Maria Muscarella
Report | Print
Aug 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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