INFINITI Of Melbourne - Service Center

I’ve never felt more welcome and taken care of as during my semiannual visit to Infinity of Melbourne. As an engineer by trade I had many questions that were graciously and pleasantly answered by your servi my semiannual visit to Infinity of Melbourne. As an engineer by trade I had many questions that were graciously and pleasantly answered by your service advisor Martin Hayde. Great job guys. He not only waited on me hand and foot but all the customers waiting for service. All with a great smile More

I will give a TRUE REVIEW. We took the vehicle in for an oil change and to have a tire looked at that had a leak and then the snake oil Sales person added on ridiculous additio We took the vehicle in for an oil change and to have a tire looked at that had a leak and then the snake oil Sales person added on ridiculous additional services.This vehicle has around 20,000 miles on it and we were told that the brakes were needing replacement and the brake oil required replacement. We were charged almost $100 to replace a cabin air filter which I had done previously with a $23 air filter purchase from Amazon that took less than a minute to replace. If you want to be overcharged a ridiculous amount, this is the place you should go. I will never go back and I will try to find a small independent repair shop. Final bill over $1,000.00 More

Service Advisor Martin was outstanding, and Drew, my Tech, was exemplary as well! Very good experience. Tech, was exemplary as well! Very good experience. More

Adam Castle was the first person that greeted me when I walked into the dealership for service. I had an appointment and he greeted me and he was so professional, courteous, and informative. He was truly t walked into the dealership for service. I had an appointment and he greeted me and he was so professional, courteous, and informative. He was truly the face of Infiniti of Melbourne. Had my oil changed and a car wash and I was out of there, great job ❗️ More

Adam Castle is possibly the most polite and respectful individual I have ever met at a car place. I brought my QX60 in because lights for low tire pressure were on the dash, and the car was a mess from re individual I have ever met at a car place. I brought my QX60 in because lights for low tire pressure were on the dash, and the car was a mess from recent trips, he took it in, had service people fix a nail in tire and returned it spotless. More

Extremely efficient and knowledgeable! Answered all my questions and addressed all of my concerns. Terrific service Answered all my questions and addressed all of my concerns. Terrific service More

Service department was extremely efficient. They kept me up-to-date on the process sent me a list of items that needed attention and gave me the opportunity to select the ones that I felt were They kept me up-to-date on the process sent me a list of items that needed attention and gave me the opportunity to select the ones that I felt were most crucial and important for the operation of the vehicle. They picked up and delivered the vehicle as Requested and everything right now seems to be working just perfectly so nice job More

Knowledgeable, courteous and friendly. Car was fully checked out and fixed made. Notified me throughout the day Car was fully checked out and fixed made. Notified me throughout the day More

Service department is impeccable. Always spot on service. Martin is ALWAYS professional, courteous and makes you feel like you’ve made the very best choice having your vehicle servic Always spot on service. Martin is ALWAYS professional, courteous and makes you feel like you’ve made the very best choice having your vehicle serviced at this dealership! This service department is best of the best! More

The service team is really outstanding and very professional. Martin Housen make sure to communicate effectively and all in all about as positive an experience anyone could have for car service. professional. Martin Housen make sure to communicate effectively and all in all about as positive an experience anyone could have for car service. More