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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
521 Reviews
Call Service Center (321) 728-8880

521 Reviews of INFINITI Of Melbourne - Service Center

Sort by
September 01, 2024

There weew no issues. Martin made sure that I understood each suggestion from the mechanics. More

by MSJOI443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Sep 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 31, 2024

I came to get routine service and when I got the car back upon driving for approximately 10 miles I noticed that all the safety features were turned off. Returned to the dealership and was told that there w More

by OIACOBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno
Report | Print
August 31, 2024

I don't really dealt with the dealership just yet except for service department and Martin that alone in itself was worth going how's that for 15 words. 💖 More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin.. service , Maria Muscarella
Report | Print
Aug 31, 2024 -

INFINITI Of Melbourne responded

Sunny, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 30, 2024

Martin is a great service representative. Very courteous and knowledgeable of the vehicles we own. He continually strives to ensure our cars are serviced correctly and the customer is satisf More

by JOHNLAWLER321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin - Service Department
Report | Print
Aug 31, 2024 -

INFINITI Of Melbourne responded

John, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 30, 2024

Great service. Enjoy working with all your people in the service department. Service completed very quickly. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno, Maria Muscarella
Report | Print
Aug 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 29, 2024

They were quick. Staff was very courteous. Could not have asked for a better experience. The waiting room was clean. I would rate, everyone that worked with me five s More

by MJHUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
Report | Print
Aug 29, 2024 -

INFINITI Of Melbourne responded

MJ, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 29, 2024

Martin and the entire service staff are consistently professional and attentive. I have been a happy Infinity owner for over 25 years and the Service Department has never disappointed me! More

by CATHYBIRD04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 30, 2024 -

INFINITI Of Melbourne responded

Cathy, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 29, 2024

I was very pleased with the service at this dealership. Work was done efficiently and in a timely manner. Vehicle inspection and work done were explained well. And a free car wash was added! More

by GLAVORGNA21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
Report | Print
Aug 29, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 29, 2024

Getting my car serviced at Infiniti of Melbourne was a breeze. The team was professional, efficient, and attentive, making sure everything was done right. The quality of their work is top notch, they gen More

by KRIS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin 5 stars
Report | Print
Aug 29, 2024 -

INFINITI Of Melbourne responded

Kris, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 28, 2024

I had a good experience at Infinity of Melbourne’s service department! The service manager, Martin was friendly, knowledgeable, and efficient. He addressed my concerns and was nice enough to have my c More

by MRBINMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 29, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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