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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
522 Reviews
Call Service Center (321) 728-8880

522 Reviews of INFINITI Of Melbourne - Service Center

Sort by
August 16, 2024

Fantastic. Everything was done perfect and as promised! Martin Hausen our service advisor was great on everything! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Aug 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 15, 2024

Quick great friendly service . good price and they did a nice detail job after the service. Thankyou see you on the next service appointment More

by JOHNCARTELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 16, 2024 -

INFINITI Of Melbourne responded

John, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 15, 2024

Always get great service from Infiniti of Melbourne . From buying my fifth QX80 (2nd) from IofM, to getting them serviced… the team takes great care of me. More

by BBELL6612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde
Report | Print
Aug 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 14, 2024

I had an appointment and got there early and still waited over an hour for an oil change! Tundi Divoll is my sales person and she’s the best! More

by Dj901
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tundi Divoll, Chris Saraceno
Report | Print
Aug 14, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 14, 2024

The service folks are attentive but the price of service is sky high. Much higher than local auto service businesses. More

by GWILYMBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 14, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 14, 2024

During a previous conversation my Service Advisor Martin mentioned he could give me a coupon of 15% off service max 150. I scheduled my appt and once the service was done he told me he could only offer a 6 More

by BROWN.TAWNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GM and Martin
Report | Print
Aug 14, 2024 -

INFINITI Of Melbourne responded

Tawny, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (561) 329-9125, so that I can address your concerns. Sincerely yours, Greg Roberts, General Manager, Infiniti of Melbourne.

August 13, 2024

Every service on vehicle is flagged with over $2000 of service no matter how update you keep your vehicle. They don't even refill fluids. This makes me not trust anything they recommend. If there was ano More

by ALYSSAJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
Report | Print
Aug 13, 2024 -

INFINITI Of Melbourne responded

Alyssa, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 12, 2024

Great dealership and nice staff. This is my second car from this dealer and so far so good . More

by LTHIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Aug 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 12, 2024

Efficient and love having a loaner! Thank you! Everyone’s always professional and having my car washed vacuumed is such a nice treat! More

by SIERRAMAJORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno, Maria Muscarella
Report | Print
Aug 12, 2024 -

INFINITI Of Melbourne responded

Sierra, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 11, 2024

Awesome dealership, great place to get your car serviced and potentially get a new car More

by KAUGUSTAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Chris Saraceno, Maria Muscarella
Report | Print
Aug 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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