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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
482 Reviews
Call Service Center (321) 728-8880

482 Reviews of INFINITI Of Melbourne - Service Center

Sort by
January 30, 2024

Service department is top notch. Transparent pricing and follow up is excellent. I would recommend Infiniti of Melbourne. More

by LBART71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jan 30, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 30, 2024

The service team of the Melbourne dealership on rt1 is outstanding. I have been here a few times now, and the moment I walk in the door I feel like a guest....not just a customer. Martin is polite and a More

by JNYMAN810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin - service dept.
Report | Print
Jan 30, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 27, 2024

The attendance people are very courteous. There is no waiting time. Once you have an appointment the waiting area is clean and comfortable with little treats in case you’re hungry or thirsty. More

by NANAJIDDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tundi and Martin
Report | Print
Jan 27, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 27, 2024

Martin was wonderful! Great sense of humor & he was also very efficient. Got my vehicle back when promised and the repair to the dashboard was excellent! More

by KJBEGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jan 27, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 27, 2024

Estimates are always accurate. Options are discussed in detail prior to proceeding. They respect your time. More

by RONI9798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in service department
Report | Print
Jan 28, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 26, 2024

Stellar. Service Advisor Robert is always pleasant and personable. Then works to find ways to save me money with goodwill gestures/coupons. In today's economy More

by AMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young , Jim Ashbridge
Report | Print
Jan 27, 2024 -

INFINITI Of Melbourne responded

Amie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 25, 2024

Excellent, detailed, professional and friendly customer service representative. Every employee is polite and welcoming also. More

by MELISSA24LONG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Jan 25, 2024 -

INFINITI Of Melbourne responded

Melissa, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 25, 2024

Martin was great. Appreciate his communication on keeping me up to speed on what was going on. Thank you for the customer service! More

by JOANNE1336
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jan 25, 2024 -

INFINITI Of Melbourne responded

Joanne, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 24, 2024

Such an easy process to get my oil changed! Made an appointment, dropped the car off. It was ready when I needed it. And the car was even washed and clean! More

by TWILLIAMSON90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Jan 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 23, 2024

Martin is a star. Working alone the day my car was in for an oil change and tire rotation. He gave me spot on consultation and I look forward to working with Martin More

by JMCCLURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen from Service Department
Report | Print
Jan 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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