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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
482 Reviews

482 Reviews of INFINITI Of Melbourne - Service Center

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June 17, 2021

Once again the staff at Infiniti of Melbourne did an excellent job of diagnosing and servicing my vehicle. Jen Hardie and Leah Guzman provided the exceptional trademark customer service that can only be More

by Brian Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hardie and Leah Guzman, Lisa Henderson, Jim Ashbridge, Kristine Pelletier, Sue Thompson
Jun 18, 2021 -

INFINITI Of Melbourne responded

Brian, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jen does for INFINITI of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

June 06, 2021

Always easy to work with. I have had 6, I believe Infinity’s from this dealership, Infinity of Melbourne . The service department is qualified and very friendly people. More

by Bamatm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge, Kristine Pelletier, Sue Thompson
Jun 09, 2021 -

INFINITI Of Melbourne responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing INFINITI of Melbourne. Chris Saraceno Vice President and Partner Kelly Automotive Group

Jun 14, 2021 -

Bamatm responded

Enjoy working with personnel of Infinity

April 19, 2021

Once again the staff at Infiniti of Melbourne did an excellent job of diagnosing and servicing my vehicle. Jen Hardie and Leah Guzman provided the exceptional trademark customer service that can only b More

by Brian Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hardie, Leah Guzman
Apr 30, 2021 -

INFINITI Of Melbourne responded

Brian,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

October 02, 2020

I would like to thank Sue Thompson for all her help with my vehicle. At first I was VERY UNHAPPY and would never return to your store. She was not my adviser to start. as I confronted her for help. ( as More

by markvr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
Oct 07, 2020 -

INFINITI Of Melbourne responded

Mark, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sue does for Infiniti of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

Sue Thompson in the service department is friendly professional and awesome! She went out of her way to make our family feel welcomed and earn our trust and repeat business. More

by Lisaleedeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
Oct 07, 2020 -

INFINITI Of Melbourne responded

Lisa, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

August 28, 2020

Always amazing service! Jenn Hardie and the Service Manager and the team are always professional! Their customer service is top notch! I highly recommend my salesman Dana Ryder if you are looking fo More

by carolyn and don allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hardin and Dana Ryder
Aug 31, 2020 -

INFINITI Of Melbourne responded

Carolyn and Don,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

January 15, 2020

Great customer service! I was taken care of by Ms. Carrie States. The whole staff was very nice. I Would definitely recommend this company to anyone around! More

by Evan.hoke20
Recommend Dealer
Yes
Employees Worked With
Carrie States
Jan 17, 2020 -

INFINITI Of Melbourne responded

Evan, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Carrie does for INFINITI of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

January 07, 2019

Exceptional service Sue my service advisor was very helpful and knowledgeable about my cars service needs.. She was very pleasant and courteous.. I’m happy to return for More

by Mali1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
January 06, 2019

still exceptional even with a sparce crew due to holidays The service dept is wonderful, truly a great place to get your car serviced, and although they were running a bit late because of the holidays, the cr More

by WW in steamy south Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue, Angel and the wonderful gentleman who detailed my vehicle that I did not get his name.. THANK YOU
January 01, 2019

great service very quick. car nice and clean. every body was nice , not a long wait at all. Kristine is very helpful with explaining service More

by paulr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kristine
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