INFINITI Of Melbourne - Service Center

Great Customer Service From pick up to delivery for maintenance - everyone was so friendly and prompt. I would recommend Infiniti of Melbourne to anyone looking for a new c From pick up to delivery for maintenance - everyone was so friendly and prompt. I would recommend Infiniti of Melbourne to anyone looking for a new car or service. More

Professional and friendly. Honest, professional and service performed in a timely manner. Our service rep, Sue, was exceptional in her attention to details and being sure we wer Honest, professional and service performed in a timely manner. Our service rep, Sue, was exceptional in her attention to details and being sure we were satisfied with the service. More

Excellent Service The staff is friendly and knowledgeable. It is quick and convenient to drop of vehicle and pick up loaner. No high pressure tactics to purchase servic The staff is friendly and knowledgeable. It is quick and convenient to drop of vehicle and pick up loaner. No high pressure tactics to purchase services that are not needed. More

NIce & helpful staff I bought my 2016 Infiniti QX80 here almost 2 years ago and have no issues with it, so I only visit for service, but they are very nice & helpful when I bought my 2016 Infiniti QX80 here almost 2 years ago and have no issues with it, so I only visit for service, but they are very nice & helpful when I do. I recommend this dealer. More

It was a very professional experience Very professional and the service was excellent I was greeted at the door and everything I needed was done and on time, I would recommend this departm Very professional and the service was excellent I was greeted at the door and everything I needed was done and on time, I would recommend this department to anyone More

Service is almost always exceptional and when it is not Infiniti of Melbourne will correct it. I have used Infiniti of Melbourne exclusively to service three is almost always exceptional and when it is not Infiniti of Melbourne will correct it. I have used Infiniti of Melbourne exclusively to service three Infinities since 2003. More

Routine Service and minor repairs. We have used Infiniti Of Melbourne for the last 5 years and always received exceptional courteous service. Christine, our service advisor was very pr We have used Infiniti Of Melbourne for the last 5 years and always received exceptional courteous service. Christine, our service advisor was very professional and took care of all of our service issues. More

20k service qx60 Excellent customer service. We have leased numerous infiniti’s over the years from AJ Heirs and the service has always been excellent. Unfortunatel Excellent customer service. We have leased numerous infiniti’s over the years from AJ Heirs and the service has always been excellent. Unfortunately, we had to go to Atlanta to get a good deal on our current QX60 lease (Nalley Infiniti) because the good deals from AJ dried up but, the service department is still excellent! Trae kept me informed on the status of the service and did a great job getting warranty work approved. Thanks!! More

FX37 2013 Professional, courteous, timely and efficient. Did I mention friendly too? Saved money from original 45k service quoted last August.2017. My FX was wa Professional, courteous, timely and efficient. Did I mention friendly too? Saved money from original 45k service quoted last August.2017. My FX was washed and spray waxed!!! More

My service advisor Sue went the extra mile! I bought my Infiniti at another dealership and was promised a software update but they didn’t come through with it. Sue handled everything for me, fro I bought my Infiniti at another dealership and was promised a software update but they didn’t come through with it. Sue handled everything for me, from obtaining the authorization from selling dealership (which was no easy task) to ensuring I had a loaner vehicle during the time my vehicle was at Inifinti of Melbourne. She made sure my experience was top notch from beginning to end!! Thank you again Sue for all your help! More