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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
518 Reviews

518 Reviews of INFINITI Of Melbourne - Service Center

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October 01, 2020

Sue Thompson in the service department is friendly professional and awesome! She went out of her way to make our family feel welcomed and earn our trust and repeat business. More

by Lisaleedeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
Oct 07, 2020 -

INFINITI Of Melbourne responded

Lisa, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

August 28, 2020

Always amazing service! Jenn Hardie and the Service Manager and the team are always professional! Their customer service is top notch! I highly recommend my salesman Dana Ryder if you are looking fo More

by carolyn and don allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hardin and Dana Ryder
Aug 31, 2020 -

INFINITI Of Melbourne responded

Carolyn and Don,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

January 15, 2020

Great customer service! I was taken care of by Ms. Carrie States. The whole staff was very nice. I Would definitely recommend this company to anyone around! More

by Evan.hoke20
Recommend Dealer
Yes
Employees Worked With
Carrie States
Jan 17, 2020 -

INFINITI Of Melbourne responded

Evan, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Carrie does for INFINITI of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

January 07, 2019

Exceptional service Sue my service advisor was very helpful and knowledgeable about my cars service needs.. She was very pleasant and courteous.. I’m happy to return for More

by Mali1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
January 06, 2019

still exceptional even with a sparce crew due to holidays The service dept is wonderful, truly a great place to get your car serviced, and although they were running a bit late because of the holidays, the cr More

by WW in steamy south Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue, Angel and the wonderful gentleman who detailed my vehicle that I did not get his name.. THANK YOU
January 01, 2019

great service very quick. car nice and clean. every body was nice , not a long wait at all. Kristine is very helpful with explaining service More

by paulr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kristine
December 15, 2018

Excellent Service Kristine in service was awesome and pleasant to work with, knew the car and what it needed, has always had things ready and on time. Great Job More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Pelletier
December 11, 2018

Excellent Sue was awesome and first class all the way, There is no other service department in this county that excels in customer service and professionalism. More

by Glory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
November 21, 2018

Service has all ways been quick even when unscheduled. Service is always provided by a friendly staff in a professional manner. My last visit was unscheduled but Kristine quickly listened to my problem an More

by Georgi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Pellet
November 12, 2018

The Infiniti service team is such a pleasure. I have known Sue for years. She is such a pleasure to deal with. She makes the experience easy. I would definitely get Infinitis in the future. More

by Dolphin32
Recommend Dealer
Yes
Employees Worked With
Sue she's excellent.
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