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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
487 Reviews
Call Service Center (321) 728-8880

487 Reviews of INFINITI Of Melbourne - Service Center

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October 09, 2024

Special thanks to Martin Hausen. Great service rep!! He’s the best we’ve had in over 10 years of owning and servicing our 3 infinities at Infinity of Melbourne. More

by 8anilrao8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marin Hausen is the only Infinity employee with whom I had interaction. , Don Palanzi
Report | Print
Oct 09, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 08, 2024

Great service. Service attendant was very knowledgeable, curtius, I felt very well treated. I give them 10 out of 10. I made a great choice by choosing this dealer More

by ALMAMBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
Report | Print
Oct 08, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 07, 2024

The service was on time through and complete. The wait time was reasonable and the accommodations were very nice. More

by ARCADIAMAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 06, 2024

Excellent service as usual, thank you so much for taking care of our QX50. Much appreciated. More

by JORGERGILETEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Oct 07, 2024 -

INFINITI Of Melbourne responded

Jorge, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 06, 2024

Martin is a very friendly and helpful service advisor who goes above and beyond to provide customers with a good experience. More

by JAVIERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 06, 2024 -

INFINITI Of Melbourne responded

Javier, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 03, 2024

Martin explained the process of getting the tow to the dealership, reviewed my warranties with me and had my issue resolved quickly. He turned a stressful situation into a pleasant experience. More

by LINDA.L.MARRIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hansen 5 stars
Report | Print
Oct 04, 2024 -

INFINITI Of Melbourne responded

Linda, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 01, 2024

Had great experience with service and selling of my car. Thanks very much. Jeanne L McGinty. More

by TJMCGINTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Oct 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 30, 2024

Martin always makes my experience at this dealership stress free. He’s very professional and communicates every detail More

by NMOON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Huseman, Don Palanzi
Report | Print
Sep 30, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 29, 2024

It was a great experience due to Marten the service advisor making it way easier and a better experience all around. More

by FRANKYR390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marten
Report | Print
Sep 30, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 29, 2024

In and out in no time. Great service snd new team member and love the massage chair! More

by LYNNKMCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Sep 29, 2024 -

INFINITI Of Melbourne responded

Lynn, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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