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INFINITI Of Omaha
Elkhorn, NE
422 Reviews
At INFINITI of Omaha, we're dedicated to helping drivers experience luxury, performance, and innovation with our selection of new INFINITI vehicles and quality pre-owned models. Whether you're shopping for the QX50, QX60, QX80, or another INFINITI model, our experienced team is here to provide a personalized buying experience. We also offer competitive financing, factory-trained service technicians, and genuine INFINITI parts to keep your vehicle performing at its best. Our goal is to exceed your expectations every time you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 422 reviews
April 19, 2011
I’m extremely shocked by the dealership Infiniti of Omaha NE!!! I found a vehicle they had posted on cars.com and called in about it. We began to negotiate a price and were willing to pay what was being ask NE!!! I found a vehicle they had posted on cars.com and called in about it. We began to negotiate a price and were willing to pay what was being asked however we had yet to see any pictures of the car. The sales woman Jose informed me that the car was in cleaning and that as soon as it was finished she would send us the pictures. Mind you this had all transpired in only one day. The next day when the pictures didn't arrive I called her to find out what was going on. She informed me that she made a mistake and the vehicle didn't make it in to cleaning yesterday but instead went this morning. She then promised to get me the pictures that afternoon or at the latest first thing the following morning. At around 9am the following day I received a txt from her informing me that she was sorry but the vehicle sold sight unseen and that she would have called herself but that she had lost her voice?? I've been lied too before by car dealerships but I believe that this one takes the cake. I strongly advise anyone interested in purchasing a vehicle to look somewhere else because honesty isn't a principle valued at Infiniti of Omaha NE. More
by Outlander XLS
Employees Worked With
Josie
October 26, 2010
I would highly reccomend using Infiniti of Omaha. I have worked Heather Ray on my last 2 auto purchases and I couldn't have asked for a better experience. The whole team from the Sales team to Finance Team worked Heather Ray on my last 2 auto purchases and I couldn't have asked for a better experience. The whole team from the Sales team to Finance Team to Manager are top notch individuals to work with. I have purchased a number of vehicles and this was by far the best purchase experience I have had from start to finish More
by sshove
Employees Worked With
Heather Ray
