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INFINITI Of Orland Park - Service Center
Orland Park, IL
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of INFINITI Of Orland Park - Service Center
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May 02, 2025
I’ve had my Infiniti for 6 yrs, and I have had nothing but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in a loaner before I even requested one! Great service! More
by TAMIMASTIN
Verified Customer
April 30, 2025
Service at Infiniti of Orland Park is always a pleasant experience. Michael Cescato is helpful and informative during the maintenance visit. experience. Michael Cescato is helpful and informative during the maintenance visit. More
by Bev
Employees Worked With
April 30, 2025
I was pleased with the service I received on my visit to the dealership that day. the dealership that day. More
by RNOW301
April 27, 2025
I have great confidence in the service department. This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the detail and conveying a feeling that they care about making sure my concerns were heard and addressed. One of the extras I look forward to is that after the maintenance service, my car is washed and shines in the sun as if it is almost new...that did not happen this time and I was a little disappointed. That point aside, overall, I am pleased with the service I have received to date. More
by Chrissy25
Employees Worked With
April 24, 2025
Great facility. Excellent staff. very pleasant environment. This is the only place I go for maintenance. Excellent staff. very pleasant environment. This is the only place I go for maintenance. More
by OVERALL
Employees Worked With
April 21, 2025
Great service staff and establishment. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. More
by WLGRINSTEAD
Employees Worked With
April 19, 2025
Excellent service by the team at the dealership from start to finish would recommend this location!!! start to finish would recommend this location!!! More
by KENDALLSILAS
April 18, 2025
My experience on Tuesday, April 15,2025 was excellent. Ms LaToya greeted me upon arrival, listen to my question and concern and cared for my concerns. Ms. Latoya provided me with an estimated cost prior Ms LaToya greeted me upon arrival, listen to my question and concern and cared for my concerns. Ms. Latoya provided me with an estimated cost prior to any additional suggestions of work to be performed. My wait time was reasonable and my experience was positive. More
by MLW1787
Employees Worked With
Other Employees :
Ken provided me with a refresher on how to dim my screen for evening driving
April 18, 2025
Excellent customer service and very professional. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. More
by WMJPALMER
Employees Worked With
April 15, 2025
Latonya greeted me with a friendly smile. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. More
by Jbutlerriskmanagement
