Christine Griswold

Great customer service & it clean & relaxing, you can watch TV while you wait, coffee & vending machines available watch TV while you wait, coffee & vending machines available More

by YOLANDABAYSBOOKER Verified Customer Verified Customer

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There was lack of communication regarding my warranty. I wasn’t informed prior to my visit nor before service was done that I would have to pay out of pocket and wait 2-4 weeks for a reimbursement through I wasn’t informed prior to my visit nor before service was done that I would have to pay out of pocket and wait 2-4 weeks for a reimbursement through my warranty. I contacted the service department numerous times after my visit to get an update on my reimbursement and heard nothing back. I’ve been there several times within the past 4 years and never had this issue. More

by CEBREROS.MIGUEL Verified Customer Verified Customer

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Your staff was very accommodating, the service young lady who scheduled me with a moments notice was Awesome. The service personnel was polite and friendly. While waiting I had a delightful chat with salespe who scheduled me with a moments notice was Awesome. The service personnel was polite and friendly. While waiting I had a delightful chat with salesperson Chrystal. More

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Michael was very helpful and the service did not take long. I came in due to the recal. long. I came in due to the recal. More

by MYKETAH Verified Customer Verified Customer

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Same professional services with new merger. I will continue to use the Infinity services in Orland. I will continue to use the Infinity services in Orland. More

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Tentative feed back on the progress of my vehicle, inspection, maintenance needed friendly and was available if I had any questions. inspection, maintenance needed friendly and was available if I had any questions. More

by ALC_60603 Verified Customer Verified Customer

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Service dept very professional and prompt and friendly. The calls and the pick-up staff was comfortable to work with was a very cold day I thought at first thought the whole service was going to be cance The calls and the pick-up staff was comfortable to work with was a very cold day I thought at first thought the whole service was going to be canceled. Thank you ! We didn't get to the door in time ringer was slow due to the cold weather so they left the car didn't get to give a gratuity when i called I was told that it was okay. was very special to be told that!!THAN YOU AGAIN!! More

by MARIA4101 Verified Customer Verified Customer

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Infinit of Orland Park park I always have a good experience there. Christine always goes above and beyond. experience there. Christine always goes above and beyond. More

by JOHNSONTINA73 Verified Customer Verified Customer

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Infinity of Orland moved location to Nissan of orland and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and crowded. Driver service that was offered at infinity of orland was not offered here. Attention to customer service was subpar I will not be returning to this location. More

by LGRAIBER Verified Customer Verified Customer

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The staff was amazing it was a bit expensive but the job got done right! got done right! More

by HCANO Verified Customer Verified Customer

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