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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
685 Reviews

685 Reviews of INFINITI Of Orland Park - Service Center

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July 01, 2025

Professional and courteous staff and fast service. I was able to schedule a service appointment in a timely manner, and was taken care of immediately upon arrival. More

by PORTABLETHERAPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad our professional and courteous team could provide fast service and accommodate your appointment promptly. We look forward to taking care of you and your vehicle again soon! Best Wishes, INFINITI Of Orland Park

July 01, 2025

They are fair and got payment plan options. They do honor their coupons. Im satisfied and confident my Infiniti will be great for yrs to come. Latoya was amazing and helpful! More

by OPATTE1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you found our payment options fair and appreciated that we honor our coupons. Latoya is indeed amazing, and we’ll be sure to pass along your praise. We’re confident your Infiniti will serve you well for many years, and we look forward to supporting you along the way! Best Wishes, INFINITI Of Orland Park

July 01, 2025

Mike in Service always makes is a smooth visit. Keeps you informed and makes sure the job gets done. More

by ANNE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re glad Mike in Service consistently makes your visits smooth and keeps you informed every step of the way. We’ll be sure to pass along your kind words — he truly takes pride in getting the job done right! Best Wishes, INFINITI Of Orland Park

July 01, 2025

I’ve had my car serviced here since I purchased it ten years ago. I always feel confident that I can trust the work to be completed properly each time. Mike has kept me informed about what needs to be com More

by PCOLEMAN312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

INFINITI Of Orland Park responded

Thank you so much for your loyalty over the past ten years! We're honored to be your trusted service center and proud that Mike consistently keeps you informed and that you’ve had minimal issues with your car. We’re glad our coupons help make service more affordable, and we truly appreciate your recommendations. We look forward to many more years of taking care of you and your vehicle! Best Wishes, INFINITI Of Orland Park

July 01, 2025

I was very pleased with how prompt Mike was to receive my car went I arrived. More

by DATILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad Mike was prompt and ready to assist you when you arrived. We appreciate you choosing us and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 30, 2025

The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 28, 2025

LaToya did an excellent job of giving me the status of my repair and explaining my options. Disappointed that the parts needed for the repair recommendations were not available. More

by X1967x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad LaToya provided clear updates and explanations during your repair. We apologize for the parts delay and appreciate your patience as we work to resolve it. Best Wishes, INFINITI Of Orland Park

June 27, 2025

Every person from sales, to stopping in for a feature explanation , to my first service maintenance visit has been excellent. Everyone goes out of their way with pleasure and friendliness to assist me. More

by MM1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re thrilled to hear that everyone—from sales to service—has gone out of their way to assist you with friendliness and care. We truly appreciate your kind words and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

June 25, 2025

I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 25, 2025

Infiniti of Orland Park always provides great service! I have always brought my vehicles back to this location for service. More

by DTANRIKULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

INFINITI Of Orland Park responded

Thank you for your loyalty and the kind words! We’re grateful you continue to trust us with your vehicles and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

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