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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
723 Reviews

723 Reviews of INFINITI Of Orland Park - Service Center

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December 01, 2024

I am well satisfied with the services provided from Kerrie and the staff from Infiniti. More

by SHUNDRAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Kerrie and the team provided you with excellent service. Your satisfaction is important to us, and we look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 30, 2024

I had a great experience as always. Frank is amazing and very helpful plus knowledgeable. I really appreciate him! More

by GENISEGAVAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the wonderful review! We're so glad to hear that Frank provided you with excellent service once again. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 28, 2024

It was great great people great service great experience great job great experience great environment More

by BARKSDALETYRONE01@GMAIL.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a great experience with us. We're proud of our team and the environment we've created, and we look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

November 25, 2024

The service representative Frank was awesome and answered my questions in a timely manner! The turnaround time was quick as well. More

by KRISSYBRE_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive review! We're glad to hear that Frank provided you with excellent service and timely answers to your questions. We're also happy that the turnaround time was quick. We appreciate your feedback and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

November 24, 2024

Latoya was very prompt, detailed, and courteous. They took care of my issues with no pressure. I will definitely be a returning customer. More

by RILEYDWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great review! We're thrilled to hear that Latoya provided you with prompt, detailed, and courteous service without any pressure. We truly appreciate your trust and look forward to welcoming you back as a returning customer! Best Wishes, INFINITI Of Orland Park

November 24, 2024

Great customer service and great service and great dealership and and and and and and More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience with both our customer service and service department. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 21, 2024

Fast reliable service! They communicated the service inspection and completed the work that was authorized with in 2 hours! More

by DLESKO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great review! We're thrilled to hear that you received fast and reliable service, and that the team communicated the inspection and completed the work promptly. We appreciate your trust and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

November 19, 2024

Very Nice staff. and the waiting area was very comfortable. I was also informed every step of the way More

by MICHAEL WS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear that you found our staff friendly and the waiting area comfortable. Keeping you informed throughout the process is important to us, and we're happy to know you had a positive experience. We look forward to welcoming you back for your next visit! Best Wishes, INFINITI Of Orland Park

November 19, 2024

Always satisfied with their service, nice service, happy costumer. Highly recommended for people looking for their new car! More

by NAVA_BERNADETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words and continued trust in our service! We're thrilled to hear that you're always satisfied with your experience and happy with the service you receive. We appreciate your recommendation and look forward to assisting anyone in your circle looking for their next car! Best Wishes, INFINITI Of Orland Park

November 16, 2024

Very informative and courteous throughout the repairs. Vehicle was even faster than anticipated I am very pleased. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you were pleased with the informative and courteous service throughout your repairs, and that your vehicle was ready even faster than expected. We’re so glad we could exceed your expectations and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

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