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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
723 Reviews

723 Reviews of INFINITI Of Orland Park - Service Center

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November 12, 2024

The dealership in our experience has always been clean ( including the restrooms) and all staff are helpful and friendly. During our service visit the facility inside and outside was clean and orderly. More

by TAGROUPMD
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that you've consistently had a positive experience with our clean and well-maintained facility, both inside and out. We take pride in providing a welcoming environment, and it's great to know our staff's helpfulness and friendliness stood out to you. We look forward to welcoming you back for your next visit! Best Wishes, INFINITI Of Orland Park

November 11, 2024

Latoya is a very great service rep great energy and personality . Orland is now my new service spot More

by JOSHUA.JACKSON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're so happy to hear that Latoya provided you with excellent service and made your experience enjoyable. We’re thrilled that we are your go-to service spot, and we look forward to taking care of your future needs! Best Wishes, INFINITI Of Orland Park

November 11, 2024

Cristine did a fantastic job keeping me informed of what was happening with my car and updates on repairs! He really made the process seamless More

by KELLYGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're thrilled to hear that Christine kept you well-informed and made the repair process seamless. Providing excellent communication and service is our top priority. We'll be sure to pass along your kind words. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 11, 2024

Best Service department! Kerrie and crew do an amazing job! Thanks. I will be back for sure! More

by JWARD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're delighted to hear that Kerrie and the team provided you with exceptional service. We'll be sure to share your kind words with them. We look forward to seeing you again for your next visit! Best Wishes, INFINITI Of Orland Park

November 09, 2024

Frank got me right very informative & makes your experience at infinity of Orland park as smooth as possible! More

by ERIKACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the kind words! We're thrilled to hear that Frank provided you with such an informative and smooth experience at Infiniti of Orland Park. We'll be sure to pass along your compliments to him. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

November 07, 2024

They kept you informed of what was going on with the car . The coffee bar was great More

by OSAFFOLD71
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you appreciated being kept informed about your vehicle and enjoyed the coffee bar. Providing a comfortable and transparent experience is our goal. We look forward to seeing you again for your future service visits! Best Wishes, INFINITI Of Orland Park

November 07, 2024

Excellent work on my car. My car is running great so far. I would recommend. More

by SAXYGIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're thrilled to hear your car is running great and that you're happy with the work done. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 07, 2024

They keep me informed of what was going on with my car. My husband waited but I received in time text messages More

by CDBRISTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear you appreciated the updates on your car and the timely text messages. Keeping our customers informed is a top priority. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

November 06, 2024

She is always friendly, very helpful and responsive. The last service was completed quickly. Management team has worked with me to help with the cost of repairs. More

by UR4EVERBLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that you’ve consistently received friendly, helpful, and responsive service. It’s great to know that the last service was completed quickly and that our management team was able to assist with repair costs. We truly value your feedback and look forward to continuing to meet your needs in the future! Best Wishes, INFINITI Of Orland Park

November 06, 2024

Mike and Shannon, was very kind and professional with the services that they provided to me. I love infinite of Orland Park because they have probably managed my vehicle since purchasing. More

by Gloria H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 10, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that Mike and Shannon provided you with kind and professional service. It’s great to know that Infiniti of Orland Park has been your trusted partner for managing your vehicle since your purchase. We truly appreciate your loyalty and look forward to continuing to provide you with exceptional service! Best Wishes, INFINITI Of Orland Park

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