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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
661 Reviews

661 Reviews of INFINITI Of Orland Park - Service Center

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July 25, 2023

My problem was not resolved. The service department shaved the rusted rotors on my instead of replacing them. I still hear a scrubbing sound and a rattling noise under the hood. More

by korinne04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski, Moe Rashid
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July 24, 2023

Excellent service! Best department around! Will always buy here! Give them a try! I’m very please! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski, Mimi Nofal, Dan Schedler
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Maureenkaruntzos, THANK YOU! Thank you so much for leaving a great review. We appreciate it and your business! We look forward to seeing you again soon. Best Wishes, INFINITI Of Orland Park

July 24, 2023

Representative went above and beyond our expectations! I appreciate the constant check ins, & offering to wash & vacuum. We’ve never had anyone do that for us at this dealership. Thx!!! More

by esmejr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Torne
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Esmejr2, We are so happy to hear you have such a great experience with us! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 23, 2023

Very attentive to my needs, friendly encounter with the service and they cleaned my vehicle More

by ERIC_SATTERWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Eric_Satterwhite, So glad to hear you had a great experience with us! We strive for 100% Satisfaction! We look forward to working with you again soon. Best Wishes, INFINITI Of Orland Park

July 22, 2023

This is the best dealership around! The staff is amazing! The service is always great! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mikuzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalia Haq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mimi Nofal, Moe Rashid, Joseph Ruiz, Dan Schedler
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Maureenkaruntzos, Your kind works towards our staff goes a long way! THANK YOU! Best Wishes, INFINITI Of Orland Park

July 22, 2023

Contacted Justin in the Service Dept. and told him what day I was available. He found an appointment for me for that day. When I arrived he was ready for me and told me it would be about More

by PRAYERWARRIORSBROTHERFELIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sese - 5 Stars!!!!!
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

PRAYERWARRIORBROTHERFELIX, your feedback is much appreciated! So glad your service visit with us was a great one! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 22, 2023

Service received was superb. Initially had an appointment but walked in and service was completed within an hour. More

by DHOWARD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Dhoward7, Your 100% satisfaction is what we strive for! Thank you for your visit and great review. Have a great day! Best Wishes, INFINITI Of Orland Park

July 22, 2023

They were great from check in through completion of the work. Just awesome all around. More

by brothomasjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Brothomasjohsnon, So glad to hear you had such a great experience with us! We are happy to have made your service visit a great one. Best Wishes, INFINITI Of Orland Park

July 22, 2023

I have been serviced by this dealership for the past 26 years… in spite of the changes in staffing… the service remains good ~ More

by LEONRPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Leonrperry, Thank you for taking time to leave us a review about your recent service visit. Your business is important to us and we look forward to seeing you again soon. Best Wishes, INFINITI Of Orland Park

July 21, 2023

Very knowledgeable and attentive,and lets you know what’s going on during the whole process More

by TGARRETT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin sese
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Tgarrett79, Thank you for taking time to let us know about your recent service visit! We strive for your 100% satisfaction. Have a great day. Best Wishes, INFINITI Of Orland Park

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