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Anthony Paramo
Anthony Paramo at INFINITI Of Orland Park
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Anthony Paramo

General Sales Manager

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of Anthony Paramo

April 01, 2024

Dealership Rating
Employee Rating

Passive aggressive sales environment. Poor communication, unprofessional customer service and very disrespectful handling. The person in the finance department very rude. Personally a ter More

by icbedoya8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eddie Marquie , JJ in finance

Helpful 2
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Apr 01, 2024

INFINITI Of Orland Park responded

We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your experience and want to extend our sincere apologies for any inconvenience or discomfort caused during your visit. Providing exceptional customer service is paramount to us, and we're disappointed to learn that we fell short of your expectations. Rest assured, your concerns have been taken seriously, and we will address them internally to ensure that our team members uphold the highest standards of professionalism and courtesy at all times. Your feedback helps us identify areas for improvement, and we are committed to making the necessary changes to enhance the overall customer experience. If you would like to discuss your experience further or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future. Best Wishes, INFINITI Of Orland Park

January 19, 2024

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Employee Rating

Took awhile for battery changing, but I was pleased with service and the courtesy of the staff. More

by hsmith43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Huff, Brittany Blunt, Scott Wagner, Joe Mikuzis , Moe Rashid, Ronnie Robles

Helpful
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December 13, 2023

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Employee Rating

From the time I meet my Salesman John Pullen, it was all uphill, top notch service. More

by dam501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Pullen , Sean Galvin

Helpful
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Dec 21, 2023

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with John Pullen! We're thrilled to hear that your experience was all uphill and that you received top-notch service from him. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

November 20, 2023

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Employee Rating

Very best experience in the world good people expert at wat they do I recommend to everyone More

by DANTWANSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Huff, Brittany Blunt, Scott Wagner, Joe Mikuzis , Moe Rashid, Ronnie Robles

Helpful
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Nov 28, 2023

INFINITI Of Orland Park responded

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you had the very best experience with us and that our team demonstrated expertise in what they do. Recommendations from satisfied customers like you mean the world to us, and we truly appreciate your kind words. If there's anything specific you appreciated or if you have any further feedback, please feel free to share. We're here to serve you, and your satisfaction is our top priority. Thank you for recommending us to everyone, and we look forward to the opportunity to serve you and others in the future. Best Wishes, INFINITI Of Orland Park

August 24, 2023

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Employee Rating

Very friendly and professional! Service department is always on time for my appointments and fast. Addresses all my needs More

by JACQUEHUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock, Joseph Ruiz , Justin service advisor

Helpful
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Aug 25, 2023

INFINITI Of Orland Park responded

Thank you for leaving such a positive review! We're thrilled to hear that you found our service department to be both friendly and professional. It's wonderful to know that our team has consistently met your expectations by being on time for your appointments and addressing all your needs promptly. Best Wishes, INFINITI Of Orland Park

August 04, 2023

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Employee Rating

Great service. Natalia made the process fast and simple. Tony was awesome. Thanks for making this experience great More

by Srkinney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock , Natalia Haq

Helpful
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Aug 04, 2023

INFINITI Of Orland Park responded

Srkinney, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Best Wishes, INFINITI Of Orland Park

August 01, 2023

Dealership Rating
Employee Rating

He worked with us very well. Very accommodating. Took his time with us. Very knowledgeable More

by ANTONYIA54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock , Hassan Yasin

Helpful
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Aug 04, 2023

INFINITI Of Orland Park responded

ANTONYIA54, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Orland Park. We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

July 26, 2023

Dealership Rating
Employee Rating

Great experience ! !! Ryan and Tony were fantastic and they made everything very easy. This is my 3rd vehicle from this dealership and each experience has been excellent More

by Tonyluch24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Abu-Romman, Mark Bugajski

Helpful
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Jul 28, 2023

INFINITI Of Orland Park responded

Tonyluch24, So glad you had a great experience with us! We appreciate your consistent business and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

July 20, 2023

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Employee Rating

Joseph Ruiz was very professional, answered all questions and provided my needs. Assisted me through the entire process. More

by Jbean0213
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ruiz , Mark Bugajski

Helpful
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Jul 21, 2023

INFINITI Of Orland Park responded

Jbean0213, Thank you for taking time to leave a review for our client advisor, Joe Ruiz and for your business! We look forward to assisting you again in the future. Best Wishes, INFINITI Of Orland Park

July 17, 2023

Dealership Rating
Employee Rating

Excellent service, very friendly, Hassin came outside and greeted me as soon as he saw me exit my vehicle. He asked me if i needed any help or had any questions. More

by ADAMSVICKY76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Vock , Hassan Yasin

Helpful
Report | Print
Jul 19, 2023

INFINITI Of Orland Park responded

ADAMSVICKY76, On behalf of INFINITI Of Orland Park and Hassan, Thank you! Thank you for taking time to leave us a review and mention the great customer service Hassan has provided you. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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