INFINITI Of Orland Park - Service Center

Service was solid. Upcharge for using a credit card was NOT-insulting! I was not told before hand of this policy-and nobody carries $1100.00 in cash around with them. Upcharge for using a credit card was NOT-insulting! I was not told before hand of this policy-and nobody carries $1100.00 in cash around with them. More

It was a very smooth and simple process from scheduling to service. Most of all, I really appreciated my service advisor Mike for his friendly and professional demeanor. If I knew I’d get service like th to service. Most of all, I really appreciated my service advisor Mike for his friendly and professional demeanor. If I knew I’d get service like that each time, I would never stray from Infiniti Orland Park for service. Thank you Mike! More

The service department has a really good people always help me and answer my question!! help me and answer my question!! More

I just love them way they took care of my car and offered me rides to get my children if needed. me rides to get my children if needed. More

Smooth, easy process from beginning to end. Dropped me off and picked me up nearby so I didn’t have to wait in lobby. Sent an estimate for approval & also found a coupon for work completed. Dropped me off and picked me up nearby so I didn’t have to wait in lobby. Sent an estimate for approval & also found a coupon for work completed. More

LaToya made my service experience extremely comfortable. She kept me updated at every step and explained everything clearly. Thank you! She kept me updated at every step and explained everything clearly. Thank you! More

Provided professional services and assisted with patient and care would recommend dealership to family and friends to purchase a vehicle and care would recommend dealership to family and friends to purchase a vehicle More

Prompt and efficient service. Tonya is extremely customer focused and knowledgeable. The facility was very clean, and the amenities improve with every visit. Tonya is extremely customer focused and knowledgeable. The facility was very clean, and the amenities improve with every visit. More

You guys have really un-experience mechanic's. I went in having one issue and left having more issues that you guys didnt want to help me with. I towed my car there 2–3 times and never got asked t I went in having one issue and left having more issues that you guys didnt want to help me with. I towed my car there 2–3 times and never got asked to see if i needed a rental, apart from that i had to follow up with you guys since you guys would never call me. More

Michael’s great service since 2014 is why I’ve been a loyal customer all these years. Michael is in my personal Hall of Fame for great service! Keep up the good work! All the best! Charles loyal customer all these years. Michael is in my personal Hall of Fame for great service! Keep up the good work! All the best! Charles More