INFINITI of Akron

PLEASE DO NOT TAKE YOUR INFILNITI TO THE AKRON STORE. TAKE THE EXTRA TIME AND DRIVE IT AIRPORT INIFINITI. THERE IS UPFRONT PRICING. FRIENLDY STAFF. AND A WORKING EXPRESSO MACHINE ( I PERSONALLY DO NOT DR TAKE THE EXTRA TIME AND DRIVE IT AIRPORT INIFINITI. THERE IS UPFRONT PRICING. FRIENLDY STAFF. AND A WORKING EXPRESSO MACHINE ( I PERSONALLY DO NOT DRINK EXPRESSO, BUT I HEAR IT IS DELICIOUS). More

The dealership experience from the time we arrived at the front desk, to the sales agent Michael L. who was very knowledgeable and the dealership representative, Michaelle S. was by far the best experience t front desk, to the sales agent Michael L. who was very knowledgeable and the dealership representative, Michaelle S. was by far the best experience that I have had in purchasing a car. More

By far the best car buying experience my husband and I have ever had. Our salesman Michael L. and the finance manager Michelle made it so easy and straightforward we would highly recommend this dealership have ever had. Our salesman Michael L. and the finance manager Michelle made it so easy and straightforward we would highly recommend this dealership. And their customer service was exceptional!! Keep up the great work. More

Worst experience ever. Current lease holder. Offered deal, bait and switch and manager Frank Bystricky raised his voice and could not offer acceptable explanations. Refused to give ownership info and ga deal, bait and switch and manager Frank Bystricky raised his voice and could not offer acceptable explanations. Refused to give ownership info and gave wrong number for customer service. More

The biggest group of incompetent people I have ever seen in I went to turn in an Infiniti lease and explore getting a new one. Spent 3 hours there basically waiting for them to come up with total nonsense. Ou I went to turn in an Infiniti lease and explore getting a new one. Spent 3 hours there basically waiting for them to come up with total nonsense. Our sales girl didn't introduce herself, never called be by my name but managed to tell us she was expecting a baby. Just got a tremendous deal on a Ford Expedition (2019), at Klaben in Kent...totally worth the 40 minute drive to Kent and compared to a QX*) it is a much better value! More

Every facet of this dealership was fantastic!!! They are an example of a great dealership. They were very responsive, great follow up and very professional.I would recommend them 100% to anyone. They are an example of a great dealership. They were very responsive, great follow up and very professional.I would recommend them 100% to anyone. More

I took my used Qx80 that I purchased privately in for an inspection. I had my private mechanic go over the car before I purchased but wanted an Infiniti mechanic to inspect also, Everything was in line wi inspection. I had my private mechanic go over the car before I purchased but wanted an Infiniti mechanic to inspect also, Everything was in line with what my private mechanic said. I’m so glad to know, I got an honest inspection. More

New to me Salesman Paul C was amazing! He related well to me and was able to work with me on the vehicle. Vehicle had just came in the previous night so they Salesman Paul C was amazing! He related well to me and was able to work with me on the vehicle. Vehicle had just came in the previous night so they let me take it home and then took care of all the work two days later. Overall satisfied. More

Tire replacement The team at Infinti of Akron is awesome! Nathan was exceptionally helpful with my most recent transaction. I am also pleased that I was offered and pu The team at Infinti of Akron is awesome! Nathan was exceptionally helpful with my most recent transaction. I am also pleased that I was offered and purchased the extended warranty for tires/rims. It was an effortless process! More

Kind, Helpful and Experienced From the receptionist taking and routing the calls to the mechanics and detailers every worked well as a team. My car need extensive parts and labor From the receptionist taking and routing the calls to the mechanics and detailers every worked well as a team. My car need extensive parts and labor. I’m very satisfied with the costs and quality of workmanship that went into my car. My car is now awesome once again. More