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INFINITI of Akron
Green, OH
41 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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41 Reviews of INFINITI of Akron
November 22, 2023
Your survey is too lengthy. Shorten it, and allow shorter answers. Writing more words, so you’ll be happy with 15 words or more Shorten it, and allow shorter answers. Writing more words, so you’ll be happy with 15 words or more More
by Robert Maguire
Employees Worked With
Hunter
Helpful May 09, 2023
The salesman did a very good, no pressure job of selling me a slightly used luxury/sport car. He answered all of my questions about the vehicle and the sale process. Very professional. The finance direct me a slightly used luxury/sport car. He answered all of my questions about the vehicle and the sale process. Very professional. The finance director did a great job of explaining all of the extended warranties available. He also did a great job of explaining how the finances work. More
by Jim H
Employees Worked With
Brady Mohr, Cecil Mensch 2
March 08, 2023
Very nice friendly staff and most important - no pressure. Nice clean dealership and nice people working there. We stopped in just to take a look and bought a new 2023 QX55, as it slightly resemble pressure. Nice clean dealership and nice people working there. We stopped in just to take a look and bought a new 2023 QX55, as it slightly resembled the older FX models that were the best cars ever built. More
by fznz2
Employees Worked With
Jesse in sales was very nice and informative, Frank Bystricky
January 03, 2023
Had to have another dealer diagnose the vehicle after brought in for insurance claim because Akron infinity could not fix and repair vehicle told us it need rear differential and was unable to be driven brought in for insurance claim because Akron infinity could not fix and repair vehicle told us it need rear differential and was unable to be driven found out at another dealer transfer case was broken after taking back to infinity to replace transfer case that they missed got my car back tonight with some notes they left me all over the hood will be filling law suite. Worst dealer ever service manager couldn’t fix a pen if he tried and general manager Frank has no common sense stay away run go somewhere else trust me worst dealer ever More
by Bvaneck
Employees Worked With
Ryan Dunn, Frank Bystricky
November 19, 2022
I have purchased many vehicles in my life and this is the first time dealing with Infiniti of Akron. Totally satisfied with the service and support first time dealing with Infiniti of Akron. Totally satisfied with the service and support More
by Jpmiller
Employees Worked With
Ericka Schneiderman, Ryan Dunn, Frank Bystricky
August 19, 2022
The dealership is very customer friendly, as the store is bright and is exceptionally clean. All the staff I dealt with treated me with smiles and professionalism. Michelle, Mike, Grant and Aaron were courte bright and is exceptionally clean. All the staff I dealt with treated me with smiles and professionalism. Michelle, Mike, Grant and Aaron were courteous & knowledgeable. I would recommend Aaron to any of my friends if they were ready to purchase a vehicle. Overall a "VERY" positive experience!!! More
by Gwaynec.1206
Employees Worked With
Aaron. Mike. Michelle. Grant. All rate 5 stars., RENAE WILEY
July 27, 2022
This dealership has become a joke Have purchased two cars here in last 5 years …one lease and the other for cash …every month we receive an email saying they would love to purchase our 2020 Infiniti bac cars here in last 5 years …one lease and the other for cash …every month we receive an email saying they would love to purchase our 2020 Infiniti back because inventory is low …went today and they refused to even spend the time to get a price for it ..Funny how both times we have purchased brand new vehicles from them …they never had a problem coming up with a trade in value …you have lost a loyal customer More
by Shannons118
Employees Worked With
Employee not even listed they switch so much
