INFINITI of Bellevue - Service Center

Had to get it in on short notice because it was overheating. Can’t use a credit card now to pay without getting the 3% credit card fee tacked on. That’s new. Couldn’t get me a loaner because it overheating. Can’t use a credit card now to pay without getting the 3% credit card fee tacked on. That’s new. Couldn’t get me a loaner because it was last minute which I understand. More

There were no add in’s. The staff were friendly. And the availability of a Lyft trip to perform an errand while we waited was invaluable. The staff were friendly. And the availability of a Lyft trip to perform an errand while we waited was invaluable. More

Overall great experience. The waiting room was a delight with nibbles and coffee and tea was nice. The waiting room was a delight with nibbles and coffee and tea was nice. More

I pulled in and was greeted right away. My issue was taken care immediately. And I was on my way. I had my 2 little kids with me and didn't feel bad about bringing them inside. They had a l My issue was taken care immediately. And I was on my way. I had my 2 little kids with me and didn't feel bad about bringing them inside. They had a little room for them, with toys and TV, and even snacks. More

Great customer service as always. Loaner was ready and clean. Service was quick without any issues. Loaner was ready and clean. Service was quick without any issues. More

Good service and waiting room, and they give you a free loaner car if needed. loaner car if needed. More

Was great, although no one was in the bay to great me why i pulled in and i had to find someone. Once I did everything was great. i pulled in and i had to find someone. Once I did everything was great. More

Asha in Service did a great job processing my repair, finding the extended dealer warranty, getting my car fixed and back to me. Thanks to her and the service technicians. Disappointed that a vehicle finding the extended dealer warranty, getting my car fixed and back to me. Thanks to her and the service technicians. Disappointed that a vehicle with only 18,000 miles had to have the air conditioner replaced but that is a quality issue not a service issue. Asha and the service staff did a great job. More

Very attentive and professional service team. Great to work with a dealer that is not a mega-size corporate operation! Great to work with a dealer that is not a mega-size corporate operation! More

The staff was Professional, efficient, prompt and courteous! My questions were answered right away. The waiting area was nice. I highly recommend. courteous! My questions were answered right away. The waiting area was nice. I highly recommend. More