INFINITI of Bellevue - Service Center

Thank you for the timely follow-ups, including the best price and service. It was hassle free price and service. It was hassle free More

This visit, I was told that Infiniti of Bellevue would charge a fee for using my credit card. They had not done this in my prior visits. I paid by debit card. My service advisor forgot to apply the 20% di charge a fee for using my credit card. They had not done this in my prior visits. I paid by debit card. My service advisor forgot to apply the 20% discount on service promotion on additional recommended service I approved after he called me for recommended service. I asked to have my account credited, instead of having a balance on my account. Service advisor told me that he would have to work out with their finance department. Called a week later to find out why my account wasn't credited. I was told they had to cut a refund check. It has been 12 days since I picked up my car. I still haven't received the check. Car drives very nicely, and I am satisfied with the detailing. Infiniti master mechanics always do a great job to maintain my car. More

Alyssa explained what we needed over the phone perfectly, arranged a loaner, explained everything beautifully!!!! arranged a loaner, explained everything beautifully!!!! More

Great communication. Asha did a very good job with follow up and explanation of services. Asha did a very good job with follow up and explanation of services. More

Efficient and punctual service. Loved the 20% discount coupon….hope to see a few more of those. Loved the 20% discount coupon….hope to see a few more of those. More

Jaylene and Brandon were so awesome and service from start to finish amazing!! My 4th infinit and 7 total! Best service ever!! start to finish amazing!! My 4th infinit and 7 total! Best service ever!! More

Arturo Is very professional and accommodating. It is always a pleasure having him manage all my maintenance needs. I know that everything will be taken care of as promised. It is always a pleasure having him manage all my maintenance needs. I know that everything will be taken care of as promised. More

Very thorough in the work they do. Good visit. Nice job. The work performed was due to a prior service that a connection came loose. That happens and is the only frustrating part s Good visit. Nice job. The work performed was due to a prior service that a connection came loose. That happens and is the only frustrating part since I had to reschedule my day and my wifes day since we were down to 1 car. More

Service Advisors are always responsive. I appreciate their support to prioritize and schedule recommended maintenance. I appreciate their support to prioritize and schedule recommended maintenance. More

The service was done faster than estimated, with little to no waiting at drop-off or pick-up. My only complaint was the total charge but it was exactly what I was told up front. to no waiting at drop-off or pick-up. My only complaint was the total charge but it was exactly what I was told up front. More