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INFINITI of Cincinnati

Cincinnati, OH

4.8
317 Reviews
Call Dealership (513) 583-1200
View Awards

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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317 Reviews of INFINITI of Cincinnati

May 18, 2023

Excellent buying experience. Highly recommend! My salesperson, Ryan ,was very helpful and conscientious. My first Infiniti and loving it! More

by tugrulss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON
Report | Print
May 19, 2023 -

INFINITI of Cincinnati responded

Truly appreciate the support and you, Sureyya!!! Thank you for the kind words and 5-Stars!!!

May 17, 2023

Waited 3 hrs for oil change and battery change. Guy I worked with could not seem to answer many questions with confidence. More

by IDOKTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
May 19, 2023 -

INFINITI of Cincinnati responded

Thank you for sharing your experience. We are sorry that we let you down. We are continuously trying to improve and clearly failed with you. Since there is not a name attached to the review, would you mind calling 513-583-1200 and ask to speak with Dan Murphy the Service Manager?

May 12, 2023

I always receive great service. Car comes back clean as well. The only downside is time to get in More

by R.FERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Report | Print
May 13, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars!!! WE appreciate YOU!!! Time is a struggle for us all in this industry and will keep trying to be and do better.

May 11, 2023

Quick courteous and efficient. Give updates regularly on the service and are a pleasure to deal with More

by MALCOLM.BALLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Report | Print
May 12, 2023 -

INFINITI of Cincinnati responded

WE appreciate YOU, Malcolm!!! THANK YOU!!!

May 11, 2023

This dealership is stellar. I have been a customer of theirs since early 2000. I would not use any other dealership More

by BARRYMSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Report | Print
May 12, 2023 -

INFINITI of Cincinnati responded

Barry, WE truly appreciate YOU!!! Thank you for the kind words, the 5-Stars and all the years of support!!!

May 11, 2023

It is always perfect each time It is always perfect each time It is always perfect each time More

by JAMESEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY
Report | Print
May 12, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough James!!! WE appreciate YOU!!!

May 08, 2023

Fast. Efficient Great waiting area with good coffee. When they didn’t have the available personnel to do everything on a Saturday, they scheduled another More

by JRISSOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Report | Print
May 10, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars and kind words!!! WE appreciate YOU, Janalee!!!

May 05, 2023

Ryan Thompson was great to work with; no pressure, very knowledgeable, and excellent follow through. . After the sale, he has contacted me to see if I had any questions. Would absolutely look to Ryan if we More

by jimfriend54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEREK OGLETREE, RYAN THOMPSON
Report | Print
May 06, 2023 -

INFINITI of Cincinnati responded

Cannot thank you enough Jim!!! Ryan enjoyed working with you as well!! WE appreciate YOU!!!

May 03, 2023

Always a great experience. Thanks for all your help all the time with the quick service More

by DENNISW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN MURPHY, GREG WIND
Report | Print
May 04, 2023 -

INFINITI of Cincinnati responded

Thank you for the 5-Stars and review Dennis!!! WE appreciate YOU!!!

April 26, 2023

Amazing experience to purchase my new QX80. Shawn was extremely knowledgeable and detailed oriented. He made my purchase very easy. I would recommend him and Infiniti of Cincinnati highly. Firs More

by meghanjohnsoncrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VINCE WEST, DEREK OGLETREE, SHAWN OLSON, DAN MURPHY
Report | Print
Apr 26, 2023 -

INFINITI of Cincinnati responded

We cannot thank you enough for the kind words and 5-Stars Meghan!!! WE truly appreciate YOU!!!

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