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INFINITI of Clearwater
Clearwater, FL
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 391 reviews
January 08, 2015
Great experience I was greeted promptly upon arrival, was treated with 1st class customer service, and got the deal of a lifetime. I highly recommend doing business he I was greeted promptly upon arrival, was treated with 1st class customer service, and got the deal of a lifetime. I highly recommend doing business here! If you can appreciate a straight forward, honest, fair, business model, then this is the perfect place to buy your new Infinity. More
by jbarrios12
Employees Worked With
Rene cejas
January 08, 2015
Over the top Great customer service from start to finish, the way buying is supposed to be and glad it was for me and my family. They took the time out to take ca Great customer service from start to finish, the way buying is supposed to be and glad it was for me and my family. They took the time out to take care of our needs and we love our new car. Thanks Team Lokey....way to go. Christian Simpson Family Of 4..... More
by csimpson007
Employees Worked With
Rene Chad - General Manager
January 08, 2015
Great experience In all of my years buying cars I've never felt like I was treated like family, until now. These guys went above and beyond to help me get my new G35. In all of my years buying cars I've never felt like I was treated like family, until now. These guys went above and beyond to help me get my new G35. Thank you Lokey Infinity! I will recommend everyone I know to you guys! More
by Ben Doinit
Employees Worked With
Rene Cejas, Jake Boskovic
January 08, 2015
Pleasurable experience After the usual Internet shopping, my visit to Lokey Infinity was quite a nice experience. I've always been the kind a guy that said he would write a After the usual Internet shopping, my visit to Lokey Infinity was quite a nice experience. I've always been the kind a guy that said he would write a review and write a letter to the boss for the good times, as well as for the bad experience such as a restaurant or a retail experience. This was one instance where my visit to a dealership was about as heartfelt as could've been. Pam my sales person, and Rene the manager, were most accommodating to my needs and took the time to ensure that all my questions were answered. Thanks everyone for all your hard work and we will see you very soon for scheduled maintenance! A vehicle is always a significant investment, and in my opinion you choose a dealership and service center in addition to the actual vehicle itself. This time I know I made a great choice. More
by chefdave
Employees Worked With
Rene Cejas
June 07, 2014
A-1 Car Buying Experience!!! When my girlfriend and I came to Lokey Infiniti and met with Jake, we told him what we were trying to get done and he made it happen. Jake was able to When my girlfriend and I came to Lokey Infiniti and met with Jake, we told him what we were trying to get done and he made it happen. Jake was able to get me top dollar on my trade-in and the best price possible on the new car. No games. Jake was extremely professional, knowledgeable, and friendly. He is not your typical "car salesman". I would refer to him as more of an Infiniti Agent or Advisor due to how professional he was. At no point in time did he try to rush my girlfriend and I into buying the car we looked at. Instead, he discussed the current situation I was in and helped me make the best decision possible. He truly had our best interest at heart and we greatly appreciate that. We picked up our Brand New Infiniti Q50 the next day and we couldn't be any happier with the experience and service we received. The environment at Lokey Infiniti is very high-class and they rest you with respect. Neither of use felt like we were just another customer at a car dealership like we've experienced in the past. Maria made the finance side of things very painless. We didn't sit around for hours waiting to sign our paperwork. She was very through in explaining the papers we were signing and because she was so through and efficient it didn't take long at all to get everything signed. All around, I'd have to say this was one of my best car buying experiences yet and I would highly recommend this dealership if you are looking for an Infiniti or even a used car. More
by James_Delio
Employees Worked With
Jake Boskovic
April 25, 2014
Will not fix my car I have a 2010 M35X Infiniti with 38000 miles. For the last several months I have a problem that is getting progressively worse. Acceleration is fine. I have a 2010 M35X Infiniti with 38000 miles. For the last several months I have a problem that is getting progressively worse. Acceleration is fine. No problem there. The issue comes in when I am coming to a stop. If I am around 1800 rpm’s, the engine will jump all over the place as I slow down. This is reflected by viewing the tachometer. When the car deaccelatrates to around 1000 rpms the engine will start to vary and jump to around 1300-1500 rpm’s. I notified Lokey of this problem and went with a drive with their shop foreman. We also drove a similar car on the lot. That car did not exhibit the same issue as I was describing above. The shop foreman acknowledged there appeared to be a problem with my car and wanted to keep my auto overnight and would check with the corporate technical people. The next day Lokey called and indicated the technical engineer thought my car was running normally. I want to emphasize that in the two plus years with the car it never exhibited this type of performance. Since that initial situation, the problem has gotten progressively worse. The amount of jump in the rpm’s has expanded to higher levels and it now affects the shifting of the transmission. As I slow down, the car will stick at around 1000 rpm’s and either stay there and shift upward on its own. If it stays there, and I continue to slow down, the transmission will eventually shift downward and cause a lurch in the car going forward. I consider this a serious safety hazard since I could possibly hit another car when the shifting is going on. Once again I took the car back to Lokey for evaluation. I went with a ride with the service manager, Mike, and the car did exhibit the issues I have described. Mike acknowledged that something did not seem right but would not use the word failure. They kept the car overnight but called the next day without fixing the car. Mike indicated that Lokey had isolated the problems to the main computer but were not completely sure. Since the part cost $1500 Lokey did not want to run the risk of changing the part and it not being the problem. Therefore, Mike wanted to get the ok from corporate before they would change out the computer. Mike called later and said the field rep would come in and take a look at the vehicle. Meanwhile, corporate wanted more data as to what rev level the computer and transmission had as far as software. So once again went up to Lokey so they could take the readings. I was told the readings were forwarded to the corporate technical people. After a few days, I received a call from Mike indicating that corporate thought they car was running normally and I should drive the car until it completely failed. I have had two independent mechanics to evaluate the car. One a transmission expert and the other a very knowledgeable general mechanic. Both indicated there was something not working correctly with the car. So here I am with an auto, still under some warranty, that even the dealer says that something appears to not be correct and I cannot get it fixed. Neither the dealer nor Infiniti themselves want to take a chance and maybe lose money on the repair bill since they really do not know what exactly is wrong. I was told Infinity would fix the problem when the hard failure did happen. I requested that in writing but do not know if I will get it. So even though there is a warranty, I cannot get the car fixed due to the fact Infiniti and the dealer are afraid to try since they really do not know what is wrong with the car. At this point I cannot recommend anyone purchasing any vehicle from any Lokey dealership and especially an Infiniti. More
by uwaves
April 18, 2014
Fantastic guys !!! Loved them!! I've never been so comfortable with buying a car as I was with these guys... They changed and added some things to my new Q60 ... It looked and went p I've never been so comfortable with buying a car as I was with these guys... They changed and added some things to my new Q60 ... It looked and went perfect. Thank you Jake and Ryan!!?? More
by Uscg_mom
Employees Worked With
Jake Boskovic Ryan Sanders, Jake Boskovic
March 18, 2013
Brought my G35 Coupe in to service to put on 4 new tires. They returned the car to me with 4 severely damaged rims. I was told by my coworkers that it looked like it was driven through a gravel pit. I knew o They returned the car to me with 4 severely damaged rims. I was told by my coworkers that it looked like it was driven through a gravel pit. I knew one of my rims had a slight scratch from a pothole that I was going to have repaired but to have 4 rims ruined??? Matt in Service said, "He would take care of it tomorrow." I will post my results on your site. So far I am a very disappointed customer. More
by kwkathleen
Employees Worked With
Mike and Matt
January 30, 2013
OH MY GOD, best auto purchasing experience of my life. OH MY GOD, best auto purchasing experience of my life. Mark was to the point and honest and got me a great deal and Jake was amazing, spent close t OH MY GOD, best auto purchasing experience of my life. Mark was to the point and honest and got me a great deal and Jake was amazing, spent close to an hour with my wife going over the car and then drove us to dinner. If you want an Infiniti stay away from Infiniti of Tampa and use Lokey Infiniti truly an amazing experience. 10's all around. Thank you, thank you, thank you Customers for life More
by lbr1221
Employees Worked With
Mark Austin and Jake
September 14, 2011
Jorge was easy to deal with. I recieved a far price on my trade in and the service was excellent. I recommend this dealership. I love my new Infiniti. trade in and the service was excellent. I recommend this dealership. I love my new Infiniti. More
by Gatoz
Employees Worked With
Jorge Santiago
