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INFINITI of Clearwater
Clearwater, FL
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As expected, staff and service was friendly, they frequently stayed in contact with me, and tried to help make the overall process simple. I knew what car I wanted when I walked into the building, an frequently stayed in contact with me, and tried to help make the overall process simple. I knew what car I wanted when I walked into the building, and was immediately greeted with the out-the-door price, which is greatly appreciated. According to them, they provided the price of only mandatory things, namely taxes. Along with their "Non Tax Fee's" (dealer fee's) and PreDelivery Service Charge's (what I understand to be car maintenance, power and repair fee's?). I did ask them numerous times for an itemized list of things included in those aformentioned fee's, I found their lack of transparency about these details to be unsatisfactory. However, I still found the overall price to be in an acceptable range, so I opted to drop it. My primary gripe stems from their unwillingness to accept my Pre-approved Auto Draft from my bank. I am under the impression that the primary purpose of this is to get me to finance with them. But, as I am fortunate enough to already be pre-approved, I saw no reason to do that. This resulted in unescessarily wasting a few extra days of going out of my way to obtain a check from my bank with the specified approval amount, and then going back to the dealership to complete my purchase. Admittedly, once all of that was done with, the filling amd signing process went rather smoothly and quickly. I wasnt pressured into buying a bunch of extra add-on's, the sales manager was patient and explained things I had questions about, and allowed me time to read through things. Before long, I was driving my new car. Not a bad first time experience purchasing a car from a dealership. More
Excellent assortment of new and pre-owned vehicles, along with exceptional dedication from Mr. Big Al, to assist you in discovering your future car. with exceptional dedication from Mr. Big Al, to assist you in discovering your future car. More
I really enjoyed working with Big Al. he is a professional in his field. Contact him, he will tell you everything, show you and you will have a great time with him! he is a professional in his field. Contact him, he will tell you everything, show you and you will have a great time with him! More
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Great business! They've been trying to match my numbers from the begining over text messaging. When arrived they even gave me 2500$ discount to meet my budget's limi They've been trying to match my numbers from the begining over text messaging. When arrived they even gave me 2500$ discount to meet my budget's limit. Great place to buy from. No regrets of driving more than 2 hrs. More
Not veteran friendly. Didn't assist in obtaining appropriate VA disable plates. Instead overpaid for vehicle plates. When I brought up the error they wouldn't help. Us Didn't assist in obtaining appropriate VA disable plates. Instead overpaid for vehicle plates. When I brought up the error they wouldn't help. Used another dealership. The don't support the veterans More
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Big Al was so knowledgeable and helpful. He made the car buying process so easy, as did the finance team. They had a great selection and fair prices. We would definitely come back to Big Al He made the car buying process so easy, as did the finance team. They had a great selection and fair prices. We would definitely come back to Big Al & his team for future car needs! More
Big AL: Professional. Courteous. Knowledgeable. Accommodating. Really worked with me to help me make a decision. The vehicle was an exceptional value. Courteous. Knowledgeable. Accommodating. Really worked with me to help me make a decision. The vehicle was an exceptional value. More