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INFINITI of Coconut Creek

Coconut Creek, FL

4.5
916 Reviews
Since opening our doors in 2003, INFINITI of Coconut Creek has been devoted to delivering a refined, customer-first experience for drivers in Coconut Creek, Fort Lauderdale, Coral Springs, Boca Raton, and beyond. Our philosophy is rooted in a simple idea: treat every guest the way we’d want to be treated. Over the years, that approach has turned first-time buyers into lifelong clients. From the Q50 to the QX60 and the QX80, our showroom features the latest INFINITI models built for style, comfort, and performance. Whether you’re commuting through Fort Lauderdale or heading toward Boca Raton, our team will help you find the right model and trim for your needs. Our sales professionals are ready to guide you through every feature, assist with comparisons, and arrange a personalized test drive. If you’re considering a Pre-Owned or Certified INFINITI, you can shop confidently knowing we offer a carefully curated selection of vehicles—each thoroughly inspected to ensure quality and peace of mind. Securing financing or leasing your next INFINITI should be a stress-free process. At our Finance Center, we partner with trusted lenders to offer competitive rates, flexible terms, and personalized plans. You can begin the process at any time using our secure online application, saving you time when you visit. No matter where you’re coming from—Coral Springs, Boca Raton, or Fort Lauderdale—we’re here to help you drive home in the INFINITI you’ve always wanted.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 916 reviews

February 21, 2026

Ralph is superior. . I have always had a great experience when I visit the dealership. He is my "Go to Guy". More

by Rgillyard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

INFINITI of Coconut Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at INFINITI of Coconut Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2026

Dayton Hedges is THE BEST of the BEST! Highly recommend! Very professional and helpful guy! I am soo excited and happy THANK YOU Dayton for your great job! Love Infinity of Coconut Cre More

by eosmanova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayton Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

INFINITI of Coconut Creek responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI of Coconut Creek! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

So easy buying today! From test drive to financing- SUPER EASY and VERY FRIENDLY! Would definitely recommend!! More

by J.k.sweezey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

INFINITI of Coconut Creek responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jeffrey Pool Sales Operations Manager INFINITI of Coconut Creek Phone: 954-861-6100 ext. 1007 Email: jpool@infcc.com

January 16, 2026

I recently had my Infiniti QX80 serviced for a synthetic oil change, rear differential and power steering fluid replacement, air and engine filter replacement, and a tire rotation. From start to finish, the More

by D. Downs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Brodny
Jan 16, 2026 -

INFINITI of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI of Coconut Creek, we look forward to having you as a valued customer for many years to come! Dan White Service Director INFINITI of Coconut Creek Phone: 954-861-6100 ext. 1444 Email: DWhite@infcc.com

December 31, 2025

Fantastic experience leasing our vehicle from Ralph at Infiniti of Coconut Creek ! He was very professional , courteous , and knowledgeable. He’s a no nonsense salesman who doesn’t play games. He worked a More

by Matthew P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Rucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2026 -

INFINITI of Coconut Creek responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing INFINITI of Coconut Creek! Jeffrey Pool Sales Operations Manager INFINITI of Coconut Creek Phone: 954-861-6100 ext. 1007 Email: jpool@infcc.com

November 02, 2025

I had a great experience buying my car from Ralph! From the moment I walked in, he was friendly, patient, and genuinely helpful. He took the time to answer all my questions, explained everything clear More

by nataliemicheal21
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wertman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Legros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

INFINITI of Coconut Creek responded

Thank you for choosing INFINITI of Coconut Creek. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Daniel Norris Customer Experience Manager Mike@infcc.com

September 29, 2025

Refused to service my vehicle with no reasoning. Unprofessional and rude. I am a paying customer who deserves fair treatment and not be discriminated. More

by daviddiaz2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

INFINITI of Coconut Creek responded

David, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

Oct 07, 2025 -

INFINITI of Coconut Creek responded

David, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Customer Experience Manager INFINITI of Coconut Creek dnorris@infcc.com

August 03, 2025

This dealership is awesome! They are honest and efficient. It's always clean and welcoming in the showroom with beautiful flower arrangements! This is my second purchase here wi More

by Shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wolter
Aug 03, 2025 -

INFINITI of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek. We look forward to having you as one of our valued customers for many more years to come! Daniel Norris Customer Experience Manager Mike@infcc.com

June 26, 2025

Ralph Reichold was really so incredible to work with! He was helpful, thorough and made us feel comfortable and confident with every step of the process! This is my second vehicle purchase from IOCC and More

by AmandaF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Reichhold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wertman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

INFINITI of Coconut Creek responded

Here at INFINITI of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Crowley General Manager INFINITI Mike@infcc.com

June 25, 2025

Marvin Sanders is very knowledgeable about cars. . He told me all the information about the car I was looking into . He is very patient and took his time explaining all detail . I would recommend hi More

by Teresa.drayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
Jun 26, 2025 -

INFINITI of Coconut Creek responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

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