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INFINITI of Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.7
876 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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5501 West Sample Road

Coconut Creek, FL

33073

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Showing 876 reviews

February 29, 2024

Great experience with Jose. He recommended me the perfect car and gave me all the details. Definitely going back. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamil Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

INFINITI of Coconut Creek responded

Thanks for your feedback on your recent visit to INFINITI of Coconut Creek. It's great to hear that we were able to assist you and that you had such a positive experience. Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
January 15, 2024

Sales and staff were amazing throughout the entire process. I was in and out with trading my lease in as we completed all the paperwork online prior to my arrival at the dealership. More

by KW Lessee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

INFINITI of Coconut Creek responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
January 04, 2024

I always come here to service my car, best team most efficient and very trustworthy. Andrew T. Helps men every time with making sure my car is taken are of and Marvin S helped me swap my old infinity fo More

by Loren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

INFINITI of Coconut Creek responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Loren, and it's great to hear about your excellent experience here at INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
December 13, 2023

They missed major points on the CPO checklist which has to be intentional. Never going back. More

by kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Barash
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

INFINITI of Coconut Creek responded

Kim, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

Helpful
December 08, 2023

Very good. Made it very easy to get a car.i would return to get another car from Michael Stevens, I have gotten 4 cars from him already. More

by Alandobrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2023 -

INFINITI of Coconut Creek responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Alan, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
December 02, 2023

Friendly service and very thorough when answering questions. If you’re looking for a new Infiniti definitely give them a look. More

by Jbreiding8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

INFINITI of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
December 02, 2023

I had a terrible experience, When I arrived to the dealership, one of the salesmen tried to sell me an old vehicle and he had to walk around with me in the dark of the large parking lot to try to loca More

by Marco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 06, 2023 -

INFINITI of Coconut Creek responded

We're sorry to hear about your experience, Marco, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

Helpful
November 28, 2023

trust worthy dealership, make sure when you get in your car service ask for Shai and Andrew! More

by Giovanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai and Andrew
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Nov 28, 2023 -

INFINITI of Coconut Creek responded

Giovani, Thank you so much for your kind words for Shai and Andrew, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
November 21, 2023

I just want to thank José Diaz who got me the car I was looking for an Infiniti Q50, the whole process was quick and without any problems, José was very kind and very professional I also thank Yamil Abed S More

by Orlando San Roman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamil Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

INFINITI of Coconut Creek responded

Thank you so much, Orlando, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Helpful
November 16, 2023

Gabe is the best! Honest, professional, cares about the customer. Very pleased with his service and would recommend him to anyone. More

by Daveaizer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

INFINITI of Coconut Creek responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gabe and our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

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