INFINITI of Downtown LA

To drop off the car is time consuming. Your told to sit in your car and someone will come out to serve you. This takes at least 15 minutes or more for someone to show up. The customer sho Your told to sit in your car and someone will come out to serve you. This takes at least 15 minutes or more for someone to show up. The customer should be able to go into the office and sign in and leave the key. Gabriel is a good service advisor. I really appreciated the video inspection of my car. More

Fabian always takes care of my car when I bring it in. Great service advisor Great service advisor More

Quick easy and friendly the secretary at the counter was very nice she followed through very nice she followed through More

Staff is always very knowledgeable and thorough in checking my car and going over all suggested or needed services. Special shout-out to Hrant for telling me about the connection to Sunbit in order to checking my car and going over all suggested or needed services. Special shout-out to Hrant for telling me about the connection to Sunbit in order to spread out my charge to four monthly payments. That helps me a lot as I’m on retired & on a fixed income. More

Thanks to Gabriel Perez he did great job But the Dealer need to change the system about the phone calls cause nobody answer the phones not even customer service need to change the system about the phone calls cause nobody answer the phones not even customer service More

Good attention to detail and are considered quiet friendly and they were able to provide well informed decisions friendly and they were able to provide well informed decisions More

Great service was in and out in no time would recommend this dealer ship service this dealer ship service More

Antony Huiertas are the BEST, hopefully we found more persons like him, thanks for everything, GOD BLESS YOU! persons like him, thanks for everything, GOD BLESS YOU! More

Excellent service at Nissan of DTLA. Huge thanks to David for outstanding help, professionalism, and care! Huge thanks to David for outstanding help, professionalism, and care! More

The person who helped me did the maintenance in my car was really great great attitude, and she is awesome was really great great attitude, and she is awesome More