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INFINITI of Downtown LA

Los Angeles, CA

Overview
Reviews
4.8
27 Reviews
Call Dealership (213) 927-5029

635 W Washington Blvd

Los Angeles, CA

90015

Directions

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Showing 27 reviews

April 05, 2025

This place of business is very reliable get you. back into your vehicle quickly I'll recommend anyone to visit get your vehicle fix More

by thankfull292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank for working with me , Helen Villafranca
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Apr 07, 2025 -

INFINITI of Downtown LA responded

Thank you for recommending Infiniti of Downtown LA! We're glad to hear that our team was able to get your vehicle back on the road quickly. We appreciate your business and look forward to assisting you again in the future!

April 05, 2025

Great experience, salesman ray was excellent in presenting the vehicle when I first got there. I highly recommend this dealership. More

by ruben.alfredo82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 07, 2025 -

INFINITI of Downtown LA responded

Your recommendation means a lot to us, Ruben! Thanks for the shout-out to Ray's excellent customer service. Enjoy your new INFINITI!

March 07, 2025

Highly recommend there service! Gabriel was exceptional. he's very patient kind and broke it down in Lamens terms. More

by Pfbonifacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
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Mar 10, 2025 -

INFINITI of Downtown LA responded

It's important to us that you understand your vehicle's service. Thanks for the kind words about Gabriel and the Infiniti of Downtown LA team!

February 25, 2025

Dealership was excellent… I really loved the customer service. I will be back soon. Thank you More

by Aprilelemon43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Feb 25, 2025 -

INFINITI of Downtown LA responded

We can't wait to see you again at Infiniti of Downtown LA! Thanks so much for the stellar review!

February 05, 2025

I enjoy bringing my car to this dealership. I have been a customer for over ten years. I love my service advisor (Helen). She's the best More

by Alishia Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Feb 06, 2025 -

INFINITI of Downtown LA responded

Alishia, thank you for your loyalty over the years! It's wonderful that Helen and our team at Infiniti of Downtown LA continue to provide the high quality service you deserve.

January 25, 2025

Nissan of Downtown LA was very helpful in my car search. I ended up buying a 2021 Nissan Rogue Sport SV for a great price and the process was quick and organized. More

by andrewturnerrr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Valencia
Report | Print
Jan 27, 2025 -

INFINITI of Downtown LA responded

We're happy your car search was a success at Nissan of Downtown LA! It's fantastic that you found the Rogue for a great price and had an efficient experience. Enjoy your new ride!

January 21, 2025

Amazing costumer service a 10 out of 10 your service team member Sandy was really knowledgeable and kept me informed about my car More

by Clos2871.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
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Jan 22, 2025 -

INFINITI of Downtown LA responded

It's wonderful that Sandy provided you with exceptional service at Infiniti of Downtown LA! Keeping our customers informed is a top priority, and we're glad your experience reflected that. Thanks for the fantastic review!

January 09, 2025

The service writers are always friendly and professional. The dealership is beautiful and the service department is very comfortable while waiting for your vehicle or they provide a ride to where you need t More

by Art Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
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Jan 09, 2025 -

INFINITI of Downtown LA responded

Art, we're pleased that Ozzie and the team at Infiniti of Downtown LA provided you with such a positive experience. Thank you for highlighting our friendly service writers and comfortable amenities! We appreciate your feedback.

January 04, 2025

it’s all good, they take care of business. i would recommend them to all my friends More

by Erichaynes2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
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Jan 06, 2025 -

INFINITI of Downtown LA responded

Your recommendation means a lot to us at Infiniti of Downtown LA! Thanks for being a valued customer!

January 03, 2025

I appreciate the individual attention from the dealership. Once we agreed to the price, the paperwork went through quickly. There was no pressure to purchase anything else. More

by rrlopez002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Enriquez
Report | Print
Jan 06, 2025 -

INFINITI of Downtown LA responded

We're happy you appreciated our personalized attention and smooth process at Infiniti of Downtown LA. It's great that everything went efficiently without any pressure. Thank you for sharing your experience!

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