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INFINITI of Downtown LA

Los Angeles, CA

Overview
Reviews
4.8
66 Reviews
Call Dealership (213) 927-5029

635 W Washington Blvd

Los Angeles, CA

90015

Directions

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Showing 66 reviews

March 23, 2026

I was properly informed and educated with what my car needed, and was offered advice towards maintenance. I liked everything that had to do with the decision I made to take my car to this dealership for More

by jabrakat213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
And whoever did the overall Diagnostics on my car, Ozzy Orozco
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Mar 23, 2026 -

INFINITI of Downtown LA responded

We love to hear this! Thank you for choosing Infiniti of Downtown LA and for sharing your experience. We're here when you need us next.

March 17, 2026

The service was great! Julia helped me to go through the whole thing. I just enjoyed hot chocolate for a couple of hours. She also helped me to apply a coupon on the servic More

by Zhuowei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Mar 17, 2026 -

INFINITI of Downtown LA responded

Zhuowei, thank you for reviewing Julia and our team! We are so glad that she made your experience a smooth one at Infiniti of Downtown LA.

March 17, 2026

Hrant would be the reason I would come back for service. Made the communication clear and straight forward. More

by Kmanjarrez217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hrant galstyan
Report | Print
Mar 17, 2026 -

INFINITI of Downtown LA responded

Thank you for sharing your wonderful feedback! We look forward to seeing you again at Infiniti of Downtown LA. Safe travels!

March 16, 2026

I got Excellent service from Hrant Galstyan. Thank you very much. Will be back in 2 weeks. More

by biempire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heart Galstyan
Report | Print
Mar 17, 2026 -

INFINITI of Downtown LA responded

We'll see you again soon! Thanks for the kind words and five stars!

March 15, 2026

I was very please with the service my car needed. Gabriel Perez was very helpful and professional. the speed of service was good considering the amount of vehicles being taken care of at that moment. More

by Jose Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Mar 16, 2026 -

INFINITI of Downtown LA responded

Jose, thank you for choosing Infiniti of Downtown LA and for sharing your experience with Gabriel. We take pride in our efficient, quality service and are grateful for your kind words. See you next time!

March 14, 2026

Felt like I was at in n out. Because I was in n out with my car service. Thanks More

by Moisesmejia199490006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy Carranza
Report | Print
Mar 16, 2026 -

INFINITI of Downtown LA responded

We might not sell burgers, but we're quick! Thanks for choosing Infiniti of Downtown LA for your service needs!

March 10, 2026

David was really helpfull. Got me in and out quickly and called me when my car was ready. More

by stevepee2v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
Mar 11, 2026 -

INFINITI of Downtown LA responded

We'll pass your kind words along to David! Thanks for trusting our Infiniti of Downtown LA team with your vehicle's care!

March 10, 2026

First off dealer assisted me with service. Area was comfortable to wait and everything came out perfect will be returning soon. :) More

by jorgecapiz05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hrant
Report | Print
Mar 11, 2026 -

INFINITI of Downtown LA responded

We're glad our team made everything comfortable and seamless for you. Thank you for choosing Infiniti of Downtown LA! Drive safely, and we look forward to seeing you again down the road!

March 08, 2026

Ozzy was awesome. Helped with everything even sooner than deadline. I can highly recommend this place. More

by Nick Konkov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy Orozco
Report | Print
Mar 09, 2026 -

INFINITI of Downtown LA responded

Nick, your recommendation is much appreciated! We are so glad Ozzy went above and beyond to help you at Infiniti of Downtown LA. Thank you!

March 06, 2026

I am consistently satisfied whenever I visit this dealership for service or to acquire a vehicle. The exceptional customer service is the primary reason I continue to conduct business here. More

by Lenise Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Navarro, Edi Gaser, David Mares
Report | Print
Mar 06, 2026 -

INFINITI of Downtown LA responded

Lenise, knowing we have your ongoing loyalty means the world to us at INFINITI of Downtown LA! Thank you for highlighting our team's exceptional service and for choosing us time and again. We’re always here for anything you need!

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