INFINITI of Downtown LA

Thanks to Gabriel Perez he did great job But the Dealer need to change the system about the phone calls cause nobody answer the phones not even customer service need to change the system about the phone calls cause nobody answer the phones not even customer service More

Good attention to detail and are considered quiet friendly and they were able to provide well informed decisions friendly and they were able to provide well informed decisions More

Great service was in and out in no time would recommend this dealer ship service this dealer ship service More

Antony Huiertas are the BEST, hopefully we found more persons like him, thanks for everything, GOD BLESS YOU! persons like him, thanks for everything, GOD BLESS YOU! More

Excellent service at Nissan of DTLA. Huge thanks to David for outstanding help, professionalism, and care! Huge thanks to David for outstanding help, professionalism, and care! More

The person who helped me did the maintenance in my car was really great great attitude, and she is awesome was really great great attitude, and she is awesome More

Staff members are very kind and understanding of everyone's time. Members try to help as much as they can by going beyond their limits with information and recommendations. everyone's time. Members try to help as much as they can by going beyond their limits with information and recommendations. More

Fabian’s the man. It was the most painless experience I’ve ever had at a dealership. If there’s one thing I’d change it’s the check-in flow at this specific location. It was the most painless experience I’ve ever had at a dealership. If there’s one thing I’d change it’s the check-in flow at this specific location. Otherwise, communication is clear, wait time is clear and check out was easy peasy. More

Gabriel in service is amazing! Extremely accommodating and just an overall pleasure every time I go in. Extremely accommodating and just an overall pleasure every time I go in. More

I purchased the car (a 2023 Nissan Rogue) from this dealership. We purchased the 7 year service package at that time. The dealership is not convenient to my home so taking the car in for service requ dealership. We purchased the 7 year service package at that time. The dealership is not convenient to my home so taking the car in for service requires advance planning on my part. This particular visit was very efficient. Sadly, even with an appointment, I often need to wait a long time (45 minutes) to get a service supervisor to take my order and start the work. That is frustrating. More