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INFINITI of Downtown LA

Los Angeles, CA

4.8
23 Reviews

635 W Washington Blvd

Los Angeles, CA

90015

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Showing 23 reviews

December 12, 2024

The appointment system wasn’t working even though I received confirmation and I waited 35 mins after I paid for my car to pick up More

by eij1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Dec 12, 2024 -

INFINITI of Downtown LA responded

Hello, I apologize for the inconvenience you experienced with our appointment system and the wait time during your car pick-up. Please feel free to reach out if you'd like us to address any further concerns or questions. Thank you. Lance Sobczak - Service Director - 213-927-7421

November 15, 2024

First time here. Very nice presentation in the Exterior coming in to the second floor. Customer service was amazing everything started with a phone call that Gabriel More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero, Gabriel Perez
Nov 15, 2024 -

Dannyappleocean11 responded

Didn’t see Sandy’s name on list I added her name and she deserves 5 STARS also. I didn’t have an option to add.

Nov 18, 2024 -

INFINITI of Downtown LA responded

Danny, it's so wonderful that Gabriel and Sandy made such a positive impact on your first visit to Infiniti of Downtown LA. We always aim to provide exceptional service and expertise and appreciate your feedback!

Nov 18, 2024 -

Dannyappleocean11 responded

Thank you. I will come back again.

November 15, 2024

First time here. Very nice presentation in the Exterior coming in to the second floor. Customer service was amazing everything started with a phone call that Gabriel More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero, Gabriel Perez
Nov 15, 2024 -

Dannyappleocean11 responded

Didn’t see Sandy’s name on list I added her name and she deserves 5 STARS also. I didn’t have an option to add.

Nov 18, 2024 -

INFINITI of Downtown LA responded

Danny, it's so wonderful that Gabriel and Sandy made such a positive impact on your first visit to Infiniti of Downtown LA. We always aim to provide exceptional service and expertise and appreciate your feedback!

Nov 18, 2024 -

Dannyappleocean11 responded

Thank you. I will come back again.

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