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INFINITI of Downtown LA

Los Angeles, CA

Overview
Reviews
4.9
96 Reviews
Call Dealership (213) 927-5029

635 W Washington Blvd

Los Angeles, CA

90015

Directions

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Showing 96 reviews

April 14, 2026

Excellent service and value. Easy to drop off a vehicle. The Service Manager went above and beyond the call of duty. The parking lot attendants were friendly and knowledgeable. I More

by hvanquentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares, Alan Muniz, Gabriel Perez, Fabian Rivera, Lance Sobczak, Helen Villafranca, Ozzy Orozco, Sandy Cordero, Litzy Carranza
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Apr 15, 2026 -

INFINITI of Downtown LA responded

Thank you for sharing such a positive review! We truly appreciate your recommendation and can't wait to serve you again at Infiniti of Downtown LA. Safe travels!

April 14, 2026

Peter was so patient and kind. I asked to see a vehicle and ended up buying the 2021 Altima that I requested to see. More

by houston1237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Amaya, Miguel Lopez, Gabriel Perez
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Apr 14, 2026 -

INFINITI of Downtown LA responded

We're so pleased to hear you ended up purchasing the 2021 Altima! We will pass along your thanks to Peter! Thank you for your feedback and support. See you next time at Infiniti of Downtown LA!

April 14, 2026

Hi, I have been here twice since purchasing my car. The service department is very nice and concerned. I really have no complaints about the service here. Thank you for being so kind and helpful. Linds More

by Terrellajm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Print
Apr 14, 2026 -

INFINITI of Downtown LA responded

Thank you for sharing your experience with our team, Terrell! We appreciate your business at Infiniti of Downtown LA Service. We hope to serve you again in the future!

April 12, 2026

I love coming to this place. They always treat me well and they informed me of everything. My car needs. More

by mr.pena213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
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Apr 13, 2026 -

INFINITI of Downtown LA responded

We're thrilled to hear you always have a wonderful experience with us. Thank you for choosing Infiniti of Downtown LA and see you next time! Safe travels!

April 09, 2026

Pretty fast and reliable service. Like the summary of the overall condition of the car More

by maestro.wcalixto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Print
Apr 10, 2026 -

INFINITI of Downtown LA responded

We’re glad to hear your visit was fast and reliable. It’s great to know the overview of your vehicle’s condition was helpful and added to your experience. Thank you for choosing Infiniti of Downtown LA, and we look forward to assisting you again in the future.

April 08, 2026

Litzy the service advisor was one of the best service I have ever received. She is very kind, respectful honest and sincere. She is a definition of great customer service. She definitely deserves a great r More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy Carranza
Print
Apr 09, 2026 -

INFINITI of Downtown LA responded

Daniel, we're so glad Litzy provided such excellent service. We agree, she exemplifies what great customer service should be. See you again at Infiniti of Downtown LA Service Department!

April 07, 2026

Hrant Galstyan Nissan of Downtown LA was a pleasure to deal with. HRANT was able to explain the services needed and why they were needed More

by adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hrant Galstyan
Print
Apr 08, 2026 -

INFINITI of Downtown LA responded

It’s great to hear you had a positive experience, Adams. We’re glad Hrant took the time to clearly explain the services and helped you feel informed throughout your visit. Thank you for choosing Infiniti of Downtown LA, and we look forward to assisting you again in the future.

April 04, 2026

Extremely professional, available to clients and respectful staff. Enjoyed the entire experience!! I will be returning back to the dealership for services on my vehicle. More

by claudrivera123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares, Alan Muniz, Gabriel Perez, Fabian Rivera, Lance Sobczak, Helen Villafranca, Ozzy Orozco, Sandy Cordero, Litzy Carranza
Print
Apr 06, 2026 -

INFINITI of Downtown LA responded

Thank you for your 5-star review of Infiniti of Downtown LA! We appreciate your business and we look forward to serving you again in the future! Safe travels!

April 01, 2026

The dealership was friendly and professional; I will probably buy my next car from your dealership. More

by jasanchez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Print
Apr 01, 2026 -

INFINITI of Downtown LA responded

Thank you for the wonderful five-star review of Infiniti of Downtown LA! We’re glad to hear that our team made a positive impression with their professionalism and friendliness. We truly value your feedback and are excited about the opportunity to serve you again down the road. Wishing you safe and enjoyable travels until then!

March 26, 2026

The dealership was absolutely great. Made everything beautiful. I didn’t even have to show up in person. I got my car towed. I spoke to the guy over the phone approved everything over th More

by Jhonny Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy Carranza
Print
Mar 26, 2026 -

INFINITI of Downtown LA responded

Jhonny, thank you for sharing your stellar review of the Infiniti of Downtown LA team! Your feedback is much appreciated, and we're here if you need anything else!

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