
INFINITI of Elk Grove
Elk Grove, CA
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1,144 Reviews of INFINITI of Elk Grove
work order review I want to thank Infiniti of Elk Grove, Ca.for working on our xfiniti QX60. We are pleased with the professional service. Our service included install I want to thank Infiniti of Elk Grove, Ca.for working on our xfiniti QX60. We are pleased with the professional service. Our service included install of four new tires along with wheel alignment. Besides doing the tires and alignment, Elk Grove Infiniti, included a Multi-Point Vehcile Inspection. I appreciate the Service Advisor, Richey, Ashley and our Technician Joe Lozowki, for doing a professional job. We look forward to bringing our QX60 for its routine oil change in the near future. We originally bought our QX60 at Elk Grove, Infiniti and have continued to return to Elk Grove, Infiniti for services due to the friendly knowledgeable staff. More
Great customer service I my husband and I arrived to Infiniti in Elk Grove, Moh Mossa helped us with the car I wanted to buy. He gave great information and answered all my q I my husband and I arrived to Infiniti in Elk Grove, Moh Mossa helped us with the car I wanted to buy. He gave great information and answered all my questions. He was very customer friendly and also very patient. His service was above and beyond. Thank you! More
Everyone demonstrated great customer service! I have been an infinity owner since 2004 and now I purchased my 2nd car in which I am very pleased. I love the additional perks for their services. I have been an infinity owner since 2004 and now I purchased my 2nd car in which I am very pleased. I love the additional perks for their services. More
Repair piece of protector in front of rear wheel. No appt. We have been an Infiniti owner for over 18 years. For our service needs I always ask or request for Ashley. Her demeanor is one in a million. She is k We have been an Infiniti owner for over 18 years. For our service needs I always ask or request for Ashley. Her demeanor is one in a million. She is knowledgeable, gets answers, and wants you as the customer to be satisfied. She cares about you and your car. My husband and I feel this is very important to keep wanting to own an Infiniti, have it serviced at Infiniti of Elk Grove, and greeted with a smile. More
Very Poor service Took my vehicle in for service simple oil change and tire rotation Well I noticed that the tires wasn’t rotated asked the rep about it he insisted t Took my vehicle in for service simple oil change and tire rotation Well I noticed that the tires wasn’t rotated asked the rep about it he insisted that they were but I had a photo that I snapped while I was waiting to be checked in to disproved that claim he insisted on with the lie It’s very unfortunate you should be able to trust the dealership you purchased the car from I’m very disappointed in Elk Grove infinity . Concerned Customer 1/11/19 More
Great Experience It’s always a pleasure to bring my car in for service because of Ashley. She is the reason I purchased my second Infiniti. She’s very nice and always It’s always a pleasure to bring my car in for service because of Ashley. She is the reason I purchased my second Infiniti. She’s very nice and always answers all of my questions in a very calm and sweet demeanor. I also purchased a mat or the back of my car and Mike Seese always provides the BEST customer service. He truly goes above and beyond for your customers. People like MIke and Ashley should be commended for the work they do to keep customers coming back. More
Good Experience Lee Mahoney provided us with excellent, “pressure-free” service as we shopped for our new car. He was patient and helpful. We are thrilled with our n Lee Mahoney provided us with excellent, “pressure-free” service as we shopped for our new car. He was patient and helpful. We are thrilled with our new QX50!!! More
got a good deal on a hot car by an excellent salesperson. We walked onto the lot about 815PM and Mohamed greeted us; located some keys for a test drive of a Camaro SS that just went on the line 2 days previou We walked onto the lot about 815PM and Mohamed greeted us; located some keys for a test drive of a Camaro SS that just went on the line 2 days previous. We came looking for used Q-60's or G-37's and my wife inquired about the SS parked in the customer parking (lots of test drives those 2 days.) Long story short; Mohamed went back and forth with the sales manager a couple of times on our behalf... Stayed until past 10pm with us to get all the paperwork done and STILL took the time to put the Camaro SS in the delivery area with a BIG BOW on it... pictures; the whole 9 yards. Thanks Mohamed for the great experience. More
Great experience Lee and Steve were very helpful and made my first car buying experience smooth. I will definitely return for business in the future 10/10 highly recom Lee and Steve were very helpful and made my first car buying experience smooth. I will definitely return for business in the future 10/10 highly recommend. More

My second new car! Thank you for making my experience what I hoped it would be. Cooper and Steve were extremely efficient and respected my wishes to NOT be in the dealer Thank you for making my experience what I hoped it would be. Cooper and Steve were extremely efficient and respected my wishes to NOT be in the dealership all day long. I highly recommend the Infiniti brand and Infiniti of Elk Grove. I love my new QX30 Sport! More