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INFINITI of Elk Grove

Elk Grove, CA

4.9
1,144 Reviews

8586 Laguna Grove Drive

Elk Grove, CA

95757

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1,144 Reviews of INFINITI of Elk Grove

January 21, 2019

work order review I want to thank Infiniti of Elk Grove, Ca.for working on our xfiniti QX60. We are pleased with the professional service. Our service included install More

by Gmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lozowski ( Technician), Ashley Richey
Jan 22, 2019 -

INFINITI of Elk Grove responded

QX60denise, Thank you so much for taking time to share your experience with us. We are so happy that we were able to provide excellent customer service and look forward to continuing our friendship for many years to come. We truly value you and your loyalty. See you again soon for your routine oil change!

January 20, 2019

Great customer service I my husband and I arrived to Infiniti in Elk Grove, Moh Mossa helped us with the car I wanted to buy. He gave great information and answered all my q More

by nilufer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa
Jan 21, 2019 -

INFINITI of Elk Grove responded

nilufer99, Thank you so much for the awesome review. We are so happy to hear that Moh was there to ensure you had a smooth and easy car-buying experience. If you have anymore questions, please feel free to give us a call. Welcome to the INFINITI of Elk Grove family!

January 15, 2019

Everyone demonstrated great customer service! I have been an infinity owner since 2004 and now I purchased my 2nd car in which I am very pleased. I love the additional perks for their services. More

by Zumbalinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco , John Driebe, Mohamed Mossa, Lee Mahoney, Steven Adragna
Jan 15, 2019 -

INFINITI of Elk Grove responded

Zumbalinda, Thank you so much for the wonderful review. We are so glad we could be there to provide great customer service. We truly appreciate you and your loyalty and look forward to seeing you again. Until next time, happy motoring!

January 12, 2019

Repair piece of protector in front of rear wheel. No appt. We have been an Infiniti owner for over 18 years. For our service needs I always ask or request for Ashley. Her demeanor is one in a million. She is k More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richey
Jan 14, 2019 -

INFINITI of Elk Grove responded

Barb, Thank you so much for the wonderful review. We are so happy that Ashley can be there to provide you constant excellent customer service. We truly appreciate you and your loyalty and look forward to seeing you again soon. Until next time, happy motoring!

January 11, 2019

Very Poor service Took my vehicle in for service simple oil change and tire rotation Well I noticed that the tires wasn’t rotated asked the rep about it he insisted t More

by Dhardworkingman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Driebe
January 04, 2019

Great Experience It’s always a pleasure to bring my car in for service because of Ashley. She is the reason I purchased my second Infiniti. She’s very nice and always More

by Ludi209
Recommend Dealer
Yes
Employees Worked With
Ashley Richey, Mark Seese
Jan 07, 2019 -

INFINITI of Elk Grove responded

Ludi209, Thank you so much for the great review. We are so happy to hear Ashley and Mark are able to continue to provide you excellent customer service. We are always grateful for you and your business. We look forward to seeing you again, but until then, happy motoring!

January 02, 2019

Good Experience Lee Mahoney provided us with excellent, “pressure-free” service as we shopped for our new car. He was patient and helpful. We are thrilled with our n More

by EG Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhan Khan, Lee Mahoney
Jan 03, 2019 -

INFINITI of Elk Grove responded

EG Kim, Thanks for the great review. We are so glad Lee was there to ensure you had a smooth and easy time. We truly appreciate you and your business. Congratulations on your new QX50!

December 31, 2018

got a good deal on a hot car by an excellent salesperson. We walked onto the lot about 815PM and Mohamed greeted us; located some keys for a test drive of a Camaro SS that just went on the line 2 days previou More

by Camaro SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Mossa
Jan 02, 2019 -

INFINITI of Elk Grove responded

Camaro SS, Thank you so much for the excellent review. We are so happy Mohammed could be there to ensure you had an awesome car-buying experience. We truly appreciate you and your business. Until next time, we hope you enjoy the ride!

December 28, 2018

Great experience Lee and Steve were very helpful and made my first car buying experience smooth. I will definitely return for business in the future 10/10 highly recom More

by Gsum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mahoney, Steven Adragna
Dec 29, 2018 -

INFINITI of Elk Grove responded

Gsum, Thank you so much for the wonderful review. We are so glad we could be there to ensure you had a good first time car-buying experience. We look forward to seeing you again, but until then, happy motoring!

December 23, 2018

My second new car! Thank you for making my experience what I hoped it would be. Cooper and Steve were extremely efficient and respected my wishes to NOT be in the dealer More

by Lpacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Adragna, K Cooper
Dec 26, 2018 -

INFINITI of Elk Grove responded

Lpacheco, Thank you so much for the wonderful review. We are so glad Cooper and Steve were there to ensure you had a quick and smooth car-buying experience. We truly appreciate you and your business and hope we can continue to assist you with all your INFINITI needs. Congratulations on your new QX30 Sport!

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