INFINITI of Elk Grove

Ashley is top notch! Excellent experience with Ashley. She really goes above and beyond and ensures the customer is taken care of. This was my first visit at Infiniti of e Excellent experience with Ashley. She really goes above and beyond and ensures the customer is taken care of. This was my first visit at Infiniti of elk Grove and I'm very pleased. Looking forward to my next visit! Also Muhammad Mossa was super nice and friendly! I only have good things to say about this dealer. Definitely the best!!! More

Customer Service To whom it may concern. I would like to take the time out to thank Lee Mahoney for his excellent customer service during my purchase of my new 2017 Q5 To whom it may concern. I would like to take the time out to thank Lee Mahoney for his excellent customer service during my purchase of my new 2017 Q50. He went above and beyond and because of that I drove away a very happy lady. Thank you so much, Linda Hughes More

Customer Service My experience at Infinity was ( Wonderful! The customer service I received was most definitely above and beyond. ( Littrerly! ) Lee and John both My experience at Infinity was ( Wonderful! The customer service I received was most definitely above and beyond. ( Littrerly! ) Lee and John both not only made my day but give me a whole new perspbective when it comes to car dealerships I must confess my visit there was the best one I ever experience n all my years n pitching a car. Thnk you Lee and John More

QX50 purchase The dealership was very courteous and willing to deal with every issue we brought to the table. The car was impeccable and made ready for us includin The dealership was very courteous and willing to deal with every issue we brought to the table. The car was impeccable and made ready for us including a full tank of gas. We appreciated the service. More

Review Loved this dealership all the way from the professionalism to the kindness of all the staff at the facility. My dealer was super friendly and prompt t Loved this dealership all the way from the professionalism to the kindness of all the staff at the facility. My dealer was super friendly and prompt to all my questions and did an amazing job!! More

Top quality service! Really good service ! Friendly staff that helped answer any questions i had and their work its top quañity i would def reccomend infinity of elk grove Really good service ! Friendly staff that helped answer any questions i had and their work its top quañity i would def reccomend infinity of elk grove More

Helpful, informative, and outstanding Customer Service! I would definitely recommend Infiniti Dealer in Elk Grove to anyone looking to finance/ lease a vehicle. The staff here go above and beyond their cust I would definitely recommend Infiniti Dealer in Elk Grove to anyone looking to finance/ lease a vehicle. The staff here go above and beyond their customer service to best fit the needs of their customers. I first came in on Sunday 03/18 looking for a specific car that I saw online. I first met Mohammed then I met with William; both were very helpful and I test drove the car. I felt very comfortable and happy in my choice, I still had to talk to my dad since he would be co-signing so I told William I would be back Tuesday after I was off work. Before I left, William gave me an estimate of how much my monthly payments would be (very helpful) and provided me with his # incase I had anymore questions. The following Monday, I received a text from Mohammed and William to check to see if I had any questions and to keep updated with the status of my father and i's application. The next day, I arrived around 8:20pm and went over the paperwork, my father had a lot of questions and William was very helpful and patient in answering all his questions. William would make conversation and at no point did he make us feel like he was trying to Upsell us but rather make us feel comfortable in what we're investing our money into and I highly appreciate that. We then met with their finicial advisor, Farhan, who was very friendly and outgoing. His customer service was outstanding, he was very informative and honest in what my car would be covered and what I needed additional but I did not feel pressured to add on uneccary add ons. He provided us with the best payment plan that would best fit my needs and I feel beyond happy that I have a beautiful car at an affordable price. At this point it was around 10:35pm and they closed at 9pm but they did not rush us, instead they were very patient in ensuring we left feeling comfortable and happy. I was able to take my car that same night too, I reside in Natomas and William was so kind to put gas in my car free of charge. They are the best of the best! As a first time buyer at a dealership, I'm upset I didn't find them sooner haha I highly recommend this dealer to anyone interested in looking to invest in a vehicle. Thank you Infiniti Dealer for all your help, I'm loving my 2017 Nissan Sentra (: More

Came back to buy a second car on the same month I just bought a 2 car from this dealer. I came back on one week after buy first car because the price and the honesty. I just bought a 2 car from this dealer. I came back on one week after buy first car because the price and the honesty. More

They are nothing like other dealerships! This is my second time purchasing a vehicle from them, the staff is just amazing. This time around we went to 5 other dealerships and the experiences This is my second time purchasing a vehicle from them, the staff is just amazing. This time around we went to 5 other dealerships and the experiences were between bad and horrid. Luckily, we found the vehicle we were looking for at infiininiity. They worked a deal for us that was unreal while treating us like we were friends and not money on the table. Thank you to the whole team! You guys are amazing. More

Excellent experience that was smooth and no hassle. Everything was so easy and hassle free. I had a great experience and will definitely be back and recommend Infinity of Elk Grove. Car buying made eas Everything was so easy and hassle free. I had a great experience and will definitely be back and recommend Infinity of Elk Grove. Car buying made easy!! More