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INFINITI of Englewood
Englewood, NJ
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,004 reviews
August 31, 2023
DO NOT BUY FROM THESE SLEEZY, UNPROFESSIONAL PEOPLE! !!! We've been waiting 5 weeks for plates to come in and Patrick just keeps giving us the run around telling us their processing. I spoke to the New H !!! We've been waiting 5 weeks for plates to come in and Patrick just keeps giving us the run around telling us their processing. I spoke to the New Hampshire DMV (where the car will be registered) and they said they have no record of the car. I've been screamed at and hung up on by multiple of the despicable workers here. Save yourself the stress and buy a car somewhere else! More
by spencerchase09
Employees Worked With
Patrick
August 31, 2023
Bob and his were great to work with. Professional and prompt service, clear and transparent communication and timely. Professional and prompt service, clear and transparent communication and timely. More
by BRIANDGLASS
Verified CustomerEmployees Worked With
August 30, 2023
The service was great! I was greeted when I entered and everyone was professional! Bob took his time to review the service details with me and the wait was minimal. Overall I was greeted when I entered and everyone was professional! Bob took his time to review the service details with me and the wait was minimal. Overall, I had a very positive experience. More
by dtwilliamslaw
Employees Worked With
August 30, 2023
Bob was amazing! He was attentive, friendly and went the extra mile to explain what services was being done, prices and what I should prioritize! Will becoming back f He was attentive, friendly and went the extra mile to explain what services was being done, prices and what I should prioritize! Will becoming back for future services More
by UNIQUE
August 28, 2023
The service was great and quick. Bob is very helpful and make sure I get everything fixed in a timely manner Bob is very helpful and make sure I get everything fixed in a timely manner More
by BORETH.UY
Employees Worked With
August 27, 2023
Jose was very helpful, honest, and straight forward. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. unfortunately my previous experience with Infinity of Englewood personnel has not been a good one. More
by KBENNETT0811
Employees Worked With
Jose Fernandez
August 27, 2023
Thank you to Mike Gagliardi (Service Manager) and Patrick Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered t Genova (Customer Service Manager) for both doing their best to help make a bad situation as painless as possible. Infiniti of Englewood registered the car I purchased from them through an old business entity that no longer existed, so they needed my car back. The process of re-registration took 5+ weeks, but Mike and Patrick made sure I had a brand new loaner during that time. The situation sucked, but they both did everything they could to make it painless, so I thank them both. More
by dagoueta
Employees Worked With
Other Employees :
Nicholas, mechanic in the Service Department, Patrick Genova
