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INFINITI of Englewood
Englewood, NJ
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,004 reviews
August 18, 2023
I had the best experience at The Infiniti of Englewood. I had a flat tire and my car wasn’t safe to drive. Even though that they had no slots for an appointment until the following week, they were able to I had a flat tire and my car wasn’t safe to drive. Even though that they had no slots for an appointment until the following week, they were able to fit me in and help me out big time. All of the staff were so welcoming and cooperative as soon as I walked through the door. Bob was especially warm and helpful. The staff made sure that there were no further issues with my vehicle and in 30 minutes I was back on the road. Infiniti of Englewood treated me like family and I plan to stay in the Infiniti family for life! More
by Daniel L
Verified CustomerEmployees Worked With
Other Employees :
Patrick Genova, Serdar Copur, Dave Garcia, Jose Fernandez
August 17, 2023
Fast and great service. Bob was excellent in addressing all the issues that the car had Bob was excellent in addressing all the issues that the car had More
by Ervin
Employees Worked With
August 17, 2023
Bob Maggia exceeded all expectations when I took my car in for service. The whole team was super knowledgeable and thoroughly explained to me what needed to be done. I brought my car in for quite a hefty p in for service. The whole team was super knowledgeable and thoroughly explained to me what needed to be done. I brought my car in for quite a hefty project and Bob and his team turned it around in no time. The car was returned to me in fantastic condition with an interior and exterior wash. Bob also kept me in the loop while my car was being serviced. I would not go anywhere else. Super reliable and friendly service! More
by marielle82591
August 16, 2023
Great dealership, very organized, clean and got me in and out in a timely manner. out in a timely manner. More
by MSCMCOLLINS
August 16, 2023
Best dealer service center I have encountered. The whole team starting with Bob my service advisor to manager and techs/engineers, it is a well oiled machine on the personnel department. The whole team starting with Bob my service advisor to manager and techs/engineers, it is a well oiled machine on the personnel department. More
by A_LEYDEN
Employees Worked With
August 15, 2023
From the moment I pulled up until I left their customer service was great. Jose kept me up to date on the status of my car and was able to get me out quick. service was great. Jose kept me up to date on the status of my car and was able to get me out quick. More
by CRTLEON
Employees Worked With
Jose Fernandez
August 15, 2023
Alex were very helpuful and knowledegable. Everything that was promised was delivered. The dealership provided everything that was promised. No gimmicks or hidden charges Everything that was promised was delivered. The dealership provided everything that was promised. No gimmicks or hidden charges More
by JJERLEWEIN
Employees Worked With
August 14, 2023
Great customer service. We went in to see the cars and left the same day with a leased car! We went in to see the cars and left the same day with a leased car! More
by OGOTTESMAN
August 14, 2023
the worst service and the worst attention. .. I sold my infiniti for not having to deal with such bad service .. I sold my infiniti for not having to deal with such bad service More
by ARTUROCUARTASG
August 14, 2023
Alex was great! Very knowledgeable of the vehicle and made the car buying process smooth. Very knowledgeable of the vehicle and made the car buying process smooth. More
by KEYLAGUARAPANA
